We are proud of our business and of the customer service we provide to our clients. Here’s what our customers are saying about us.
Choosing Ivy Gate was a great choice for us, the process was smooth and fast thanks to Stuart's tenacity and practical thinking. Stuart has a great knowledge of the area and willingness to go above and beyond to ease the never plain sailing process of buying and selling. I would most certainly recommend Stuart as practical, energetic and committed. He was in short, all over it all of the time.
Up to now I have hated moving house …paperwork, agents, solicitors and strangers in your home is not something anyone would look forward to. That was until we worked with Ivy Gate. Stuart Ripley (Sales Director) has changed my opinion of the process and even estate agents as a whole. He was nothing but honest, straight forward and practical about the entire process. His local knowledge and vast pool of buyers got us to an accepted offer in just 2 weeks. It was his dedication, tenacity and experience that got us through to exchange in only 5 weeks …that is un-heard of in this market! He is a great communicator and kept us upbeat and positive through what can be a pretty harrowing experience. We would use Ivy Gate again in a heartbeat.
I have had many years experience in the buying and selling of various properties and am pleased to write that the service I received from Ivy Gate Estate Agents and Stuart Ripley in particular has surpassed all previous dealings I have had with all previous companies. Thank you Stuart for your effectiveness and professionalism in selling my latest property.
Ivy Gate were great estate agents to work with! The process was smooth and easy for us and we would definitely use them again.
Hetal / Ivy Gate were a pleasure to work with, we were very impressed with the way the sale of our flat was handled especially during a challenging time in the market. We particularly liked having a Sale / Whatsapp group as it enabled us to speak during office hours and ensured my husband and I were across all communications. Hetal was available to speak to us at all times and went above and beyond to ensure the negotiations between our solicitor and the buyers solicitor went smoothly. We are very happy that Ivy Gate were recommended to us and cannot thank Hetal enough for getting us to the end goal!
We chose Matt because of his enthusiasm for our house and approachability in his manner. His valuation was spot on and levels of communication at all stages of the process beyond criticism. He always kept us informed of viewers comments and later with organising the buyer and following through with buyers solicitors after arranging our sale. His team were equally good although most of our dealings were with Matt.
We would definitely recommend Ivy Gate for a professional and personal service.
I have been working with Ivy Gate now both as a landlord and a seller for 6 years , on both counts I have nothing but the highest of praise for Matt and Stuart , they are consulate professionals who deliver an exceptional service with a personal touch . I would thoroughly recommend using them for all property requirements
It was great to work with Hetal and the team, they really helped with finding the property we now live in as well as helping us get all the information we needed to get the deal done. I would highly recommend as from a buyers point of view they really have gone above and beyond to help us.
Matt and Zoë are very friendly and helpful, and leave the property as you wish, properly locked up etc., unlike others we have dealt with in the past. We had to market the property twice over a period of 18 months or so. The first time we were assured funds were immediately available but actually the potential buyers had a property to sell, so we had to pull out as they were time-wasting. We employed another agent but with low reliability and hardly any viewings arranged, we dropped them and reinstated IvyGate, who made extra efforts to push through a sale in extremely difficult and long drawn out circumstances.
Thanks to the Ivy Gate team led by Hetal we had a honest, diligent and very professional agent who advised us carefully throughout the period we had our property was for sale. Hetal guided us through to a sale whilst burdened by difficult market conditions but nothing was too much trouble. She was available at weekends and evenings to deal with the small details and ultimately we secured a solid sale at a price we were very content with. Thank you Hetal and Rickyn
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