CUSTOMER REVIEWS

Our Testimonials

We are proud of our business and of the customer service we provide to our clients. Here’s what our customers are saying about us.

Ivy Gate are excellent examples of how estate agents should operate and should be a benchmark to all agents on a nationwide basis. I have dealt with Ivy Gate numerous times (on a solicitor - agent relationship basis) and quite frankly they are 'streets ahead' of other agents in the market...they are pragmatic, pro-active, efficient and from our own clients informing us, we understand that the level of client service they offer is fantastic (open, transparent and personable). Ivy Gate are extremely experienced and knowledgeable estate agents which is crucial to any property transaction especially from a solicitors point of view...this allows for a very streamlined process where all parties can work together in collaboration to get transactions through from instruction through to exchange and completion as quickly as possible. I would not hesitate to recommend them to anyone and from a personal point of view, I would instruct them to sell my own house any day!! If you don't instruct them, then you are missing a trick!!

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Guildford
29/03/2017

As a Solicitor, these agents are very helpful in assisting us process matters from their outset through to exchange of contracts and completion.

They are pro-active and look to keep all parties informed throughout the transaction which leads to a stress free process for all concerned.

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Fulham
24/03/2017

We cannot thank enough Stuart and Joe at Ivy Gate for their help and patience during our recent move. They were there for us at all times with answers to any queries we may have had. The sale of the property was handled in a very friendly but professional way. We would recommend Ivy Gate 100%

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Thames Ditton
23/03/2017

We were extremely impressed with how pragmatic and professional Hetal and the Ivy Gate team. We can't recommend them enough. Both the speed of our flat and purchase of our new home was expedited through Hetal's professionalism and persistence.

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Borehamwood
20/03/2017

We were very happy with all aspects of the service so far. The agent had good local knowledge and was very approachable about any issues as we were first time landlords. Everything was handled very professionally and we would recommend their services.

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Thames Ditton
13/03/2017

I experienced working with Ivy Gate both as a buyer (Sept-15) and then a seller (Feb-17) of my 2 bed flat in Surbiton. I chose to sell the flat with them based on the experience I had as a buyer of the same property 18 months earlier.

At both points Ivy Gate achieved the highest end of the market on the property (asking price).

When I sold the flat they helped achieve the asking price (a 5% increase) on the property right in the middle of an uncertain market, after Brexit, well beyond my expectations.

These guys are great and they really excel at managing relationships working closely with both the buyers and sellers to ensure a smooth sales process. This was not a simple sales process either.

Stuart Ripley and Joe Guilfoyle (Joe managed our sales process) are genuinely excellent people and this makes them so much easier to work with and trust, and I would not hesitate to use them again.

In terms of fees - if you want to avoid really high agent fees whilst maintaining quality and working with genuinely great people (can't always say this for agents of some of the bigger names in the estate agent world), then get in touch with Ivy Gate.

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Surbiton
13/03/2017

We have had such an excellent level of service from Ivy Gate, they have been proactive, efficient, courteous and friendly so we could not have wished for a better experience.

They understand fully the market place and deliver an individual service tailored for specific needs.

We would have no hesitation in recommending Matt, Zoe, and all the team at Ivy Gate to any prospective customers in the future.

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Eastbourne
08/03/2017

I would highly recommend the Ivy Gate team to anyone looking to sell their house. The process was very efficient, we received a very acceptable offer within days and the excellent communication throughout was much appreciated. We did lose our first buyers as we had yet to find the right property for us, however Joe found us another buyer with the same offer the following day. All issues up to completion were dealt with professionally and concluded quickly to ensure there was no delay. A big thank you to Joe and Stuart!

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Thames Ditton
24/01/2017

Ivy Gate are a friendly , service orientated company, and sold my property where other well established agents had failed to do so !

I am very happily ensconced in my new abode !

Thank you to you all .

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Thames Ditton
19/01/2017

We have just re-let our flat through Ivy Gate and are very happy with the service, which started with good advice on a sensible rent, and an excellent property description and photographs on the website. The prospective tenants put forward by Ivy Gate were all acceptable and the property is let to the tenant who was able to occupy soonest. We dealt with two contacts at Ivy Gate, both of whom were energetic and personable and seemed as pleased as we were with the fast letting process.

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Teddington
09/01/2017