We are proud of our business and of the customer service we provide to our clients. Here’s what our customers are saying about us.
Hetal and Neil completed the sale of my property today. The whole process was dealt with very proffesionally.They are very prompt in dealing with any enquires I had.They went out of their way to deal with every thing thus saving me a lot of time. I received a very personal service and would highly recommend them
How refreshing to have an estate agent who really cares about their clients. We have recently dealt with Hetal who couldn't do enough for us. I don't think she can sleep very much as the hours she was on duty to see our transaction through were numerous. Now she is on aftercare, answering or finding out about all queries raised.
If I were to describe working with Ivy Gate i'd say that it feels like Jason and Stuart have taken a step back, put themselves in the shoes of their target customer, and designed the 'go-to' customer experience that they themselves would expect. From the initial engagement, through the viewings, to the exchange, the team (Joe, Stuart & Jason) were excellent. Through making themselves available outside of normal working hours via the broad range of communication mediums that we use (whatsapp, mobile, email) it felt like they were always on hand. Great job guys!
We were really impressed by the service we received from Ivy Gate. Stuart and Joe were always friendly, professional and responsive. We wouldn't hesitate to recommend their services.
Excellent bespoke service was offered without the typical agent stress.
Personal attention to detail on the photos and a lovely professional team that conducted the marketing of our home superbly.
IVYGATE offer an honest approach to buying or selling your home and offering their professional advice.
Jack our contact at Ivy Gate has set the standard high for estate agents. He has the right balance of professionalism, warmth and works hard achieving results and providing solutions. They have never been pushy and very genuine. It is hard to find a company like Ivy Gate in any industry these days. These are the good guys.
The values by which Ivy Gate do business and represent you as both a seller and potential buyer are the standard by which all other agents should aspire to. We set a difficult challenge with short timelines to Stuart and Joe in which we wanted to get our home sold, and their guidance and advice were the only realistic appraisals we were given after meeting with 3 other agents. They focus on offering a service and staying close to you with all through the process. Without their help I don't think we would have sold our property as quickly nor maintained the value we sold it for.
From the moment Ivygate's leaflet dropped though my door, I had a feeling that they were going to be more than your average estate agent, and I wasn't disappointed. Their emphasis is very much on providing a quality service rather than making unrealistic promises and their knowledge of the area and how it operates was second to none. I felt that I was a person and not just a sale to them, and that definitely eased some of the pressure of selling my flat, which was certainly welcome! I would be happy to recommend them to anyone.
After an unhappy experience with a well known online estate agency we talked to Ivy Gate and within 3 months we had exchanged.
We were selling during a difficult period in the housing market but we found that Ivy Gate were honest about what the situation was and the best way to deal with it.
I think our selling experience would have considerably more stressful without their help and advice.
Excellent service always from everyone at Ivy gate - prompt, efficient, friendly. I recommend them whenever I can.
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