CUSTOMER REVIEWS

Our Testimonials

We are proud of our business and of the customer service we provide to our clients. Here’s what our customers are saying about us.

Had a great experience with Ivy Gate especially the personalised service we received from Hetal Shah on selling our property. Hetal made the whole process smooth and catered to our needs. She was contactable at any time of the day and always helpful with queries. I would definitely recommend Ivy Gate and Hetal.

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London
07/01/2019

Had a great experience with the purchase of my flat. Hetal made it all very personalised and made the whole process extremely smooth and catered to me. She was contactable at any time of the day and always there to help with queries when required, always responding in such a quick manner. Using whatsapp was such a great touch as it made so easy to contact her at any time. Would definitely recommend Ivy Gate and Hetal. Thank you!

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Southgate
28/12/2018

It's been very straightforward, easy and stress free using Ivy Gate to let our property on our behalf.

We got a great tenant in and are very pleased. The marketing, credit checking and move in processes and also the management of rent have made it so easy for us to become new landlords.

We would definitely use the team again and recommend to any friends or family.

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Hampton
19/12/2018

Thanks for a great service. Especially to Stuart and Clare for their friendly, open and non pushy advice, expertise and help selling a property. Ivy gate have been very good at explaining my options, returning calls and keeping me up to date with progress. I would not hesitate to recommend Ivy Gate.

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Thames Ditton
18/12/2018

Stuart at Ivy Gate was the agent of the house we were buying. We did not have an agent representing us and he helped us a lot with progressing the purchase. He was knowledgeable and patient throughout. I wouldn't hesitate in engaging his services in the future.

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London
12/12/2018

I was delighted with the high quality service Ivy Gate provided. They were extremely efficient and friendly at all times and Jack made sure everything went smoothly. Any questions and problems were promptly dealt with and I would certainly recommend them.

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Kingston
04/12/2018

Selling my Dad’s house after his death was a difficult thing to do. Stuart and his team at Ivy Gate made a hard task much easier for me. Their personal and personable approach ensured that the entire process from start to finish went quickly and smoothly. So different from other estate agents, they were normal and relaxed - even my dog liked them!

If I were selling a house in the area again, I would definitely return to Ivy Gate

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Thames Ditton
03/12/2018

Just exchanged contracts on a property bought through Ivy Gate - as much as my purchase was very straight forward - my own property sell through another local agent was difficult and slow moving - I felt very little support from my own agent - - but thanks to Stuarts pro-active approach he really helped to progress so we finally could exchange - I could see he was really looking after his clients interest - but also did his utmost to help me buy the house I really wanted! He was always very transparent & honest - without his help I would have been lost. Thank you!

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East Molesey
30/11/2018

Brilliant service from whole company. Clare in particular went above and beyond finding a new buyer after a sale fell through. These people are not like your normal estate agents they are trustworthy.

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Thames Ditton
20/11/2018

5 Stars!

Absolutely the best estate agents we have ever dealt with. Jack and the team were true professionals and really went the extra mile for us and our rental property. They kept us informed at all times, provided guidance and took care of everything to help find top quality tenants. They even helped when we had some issues with the property by finding trustworthy and reasonable tradespeople.

If your looking to sell or rent your property we couldn't recommend them enough!

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Surbiton
19/11/2018