CUSTOMER REVIEWS

Our Testimonials

We are proud of our business and of the customer service we provide to our clients. Here’s what our customers are saying about us.

Ivy Gate provided a very good service. The photos they take are probably the best of any agents. They are excellent when it comes to communication and being there to speak to you or respond to your queries. Recommended.

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Borehamwood
17/06/2019

I bought my home through Ivy Gate, recently. I was very pleased with the way the whole process was managed. Hetal was very professional, friendly and extremely prompt in responding to queries. She makes use of technology (in this case she created a whatsapp group between us to post updates) to make the process smooth and track it through to completion.

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Sahoo
10/06/2019

Thanks to Jack at Ivy Gate for making this whole experience a very pleasant one, from the first contact to seeing us into the house, all without a hitch. Jack has been such a brilliant, friendly guy who responded quickly to any questions we had and who we now trust completely. Couldn't recommend Ivy Gate highly enough.

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New Malden
23/05/2019

Stuart stood out from the other agents right from the start. He showed a real interest in my home and made useful suggestions about small improvements to help a sale. His valuation was fair and he was well informed about the area.
Stuart was always quick to answer queries and kept me updated throughout the process. I also met Clare who looks after the viewings and she was bubbly and enthusiastic about my home.
The whole process was handled very professionally by the team. I would highly recommend Ivy Gate. A great service.

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Thames Ditton
07/05/2019

I couldn’t talk more highly of Stuart and his colleagues at Ivy Gate. We have recently done a house Swap that was orchestrated and managed by Stuart and his team. They were always easy to contact and replied to our many queries promptly which was so reassuring. They went far and beyond what they needed to do and it made the entire process as stress free as it can be!

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Thames Ditton
30/04/2019

My wife and I have used Ivy Gate to find tenants for our 4 Flats for 10 years plus now.
We can`t fault the service they provide, nothing is to much effort from finding clients to moving them in for us.
I would highly recommend Ivy Gate to any Landlord with a property to let.

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Thames Ditton
23/04/2019

I have been letting my property through Ivy Gate and I have been very happy with the service that I have received.

All of the lettings team there are really wonderful to deal with and are willing to go the extra mile to get the most suitable tenant for me.

I have no hesitation in recommending Ivy Gate to any landlord looking for a high class service with a personal touch.

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Surbiton
16/04/2019

A strong team are the foundation of high-performing business and a good team ethic can be held largely accountable for the success and smooth running of the organisation. This is Ivy Gate. The best estate agents I ever dealt with. Fantastic customer service, professional and friendly in the same time. I can’t thank them enough all the help and support they provided.
They have very reasonably priced tenancy fees.
Fantastic customer service especially for Bobby.

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16/04/2019

IVY GATE - An uncompromisingly professional service, setting the benchmark for how things should be done.

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Kingston upon Thames
15/04/2019

5* plus. To quantify my review, I was an Estate Agent for 15 years and had to sell a property in Borehamwood. When we hit a problem, i thought i would be a pain to Hetal with what I expected. I didnt get a chance as Hetal was always on it, phoning me first and often updating me before my solicitor. Naura was proactive throughout with extra viewings along the way in case. Our purchasers solicitors were naive to say the least and Hetal had to work hard to push them. Without a shadow of doubt Ivygate went over and above. Hetal was the most amenable right from the start even with the valuation, to suit me and always always got back to me, i was never left wondering what was happening overnight. Very professional all round. Thank you girls. x

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Caterham
18/03/2019