We are proud of our business and of the customer service we provide to our clients. Here’s what our customers are saying about us.
Finally an estate agency that acknowledges you are selling a ‘home’, not just house….. When we first met Stuart Ripley we weren’t bombarded with a stereo typical sales pitch or facts about the housing market that we can obtain ourselves from the likes of Zoopla. He simply wanted to know about our years spent in our home, including why we chose this particular house and also if we were to stay, what would we change. These are the things that statistics can’t tell you, but are just as important when buying/selling a home. Through the whole process of selling our house, we were informed and consulted every step of the way and made to feel that we were their sole focus. From out of hours viewings, to evening telephone calls, just to put our minds at rest and no matter who we spoke to at the office, everyone knew of our current position. For us what makes Ivy Gate stand out so clearly from the crowd, is their genuine sincerity towards their clients. It’s said the moving house is the third most stressful thing in life, it certainly wasn’t the case for us!
Professional and completely trustworthy.
I’ve recommended them to multiple people. Ivy Gate and Matt are extremely professional and efficient.
It has been a pleasure!
Hi Matt. We’ve managed to secure a flat, thankfully. Even though you didn’t end up finding us our new home, the conversation we had on the phone really helped me during a very difficult time. An estate agent with empathy – you’re one in a million! I wish you all the best with Ivy Gate.
Ivy Gate in 5 words:
Professional, flexible, knowledgable, responsive, and most of all: effective.
Natasja and I just wanted to thank you again for your hard work, perseverance and determination to sell our flat.
Attentiveness to my personal requirements with a consultative approach and always followed up in a polite and professional manner
Matt kept me informed every step of the way, I always knew that the person I was dealing with knew all aspects of the case.
He didn’t have the usual ‘flannel’, and dealt with me openly, carrying out what he said he would do.
Ivy Gate have been truly professional in all my dealings with them and brought a new aspect to estate agency. The way they took the time and effort to photograph my home, put together the details and then launch it into all the right places made me think again about how most estate agents give lip service to marketing the property. Whereas my property had looked ‘quite nice’ with other agencies and been just one in a long line of listings, easy to overlook, Ivy Gate propelled us to the top of the league with film star looks and it certainly brought results. When I come to sell our flat in London next year I will definitely be using them as they not only know how to market, they know the right people to talk to.
I found the service I received from Jason at Ivy Gate to be amazing. I’ve had some bad experiences in the past. Ivy Gate dealt with issues swiftly and were very professional. I also had my property on with a local agent situated over the road (from my property), yet it was Ivy Gate who managed to sell it. They were motivated throughout the entire time.
This is no ordinary estate agent’….no, these guys are amazing, became very much part of the family and great fun from the start. Stuart, Jason and Constantine – I thank you from the bottom of my heart.
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