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I have already been spreading the word. Joe was friendly, accessible, passionate and he made the whole process go seamlessly. Asking the agent who I was buying the house from to sell my property was the best decision I could have made.

Thanks again Joe!

I highly recommend Ivy Gate; their experience, highly personable approach and efficiency really shone through. Stuart was a pleasure to deal with, keeping me up to date at every stage of viewings as well as the conveyancing process. The proof was in the pudding – they sold my house at full asking price within two weeks of taking it on!”

Thank you so much for all the time you’ve put into helping us. Having dealt with some rather miserable estate agents its amazing how much it can change our perception of a flat. I certainly wouldn’t hesitate in recommending you or using Ivy Gate in the future.

It was such a pleasure to deal with real professionals. They understood the local market and gave me honest advice at a difficult time. They were sensitive and courteous. I want to thank them for their hard work and understanding.

Jason & Joe managed to find me a buyer within 24 hours of the flat going on the market. The whole transaction was completed within 6 weeks! Ivy Gate really do have the portfolio of clients they claim to have. They were both a pleasure to deal with and kept me updated at all times without being too intrusive and pushy, unlike other estate agents I have dealt with. I cannot recommend Ivy Gate highly enough. 5 Star service!

Ivy Gate are excellent examples of how estate agents should operate and should be a benchmark to all agents on a nationwide basis. I have dealt with Ivy Gate numerous times (on a solicitor - agent relationship basis) and quite frankly they are 'streets ahead' of other agents in the market...they are pragmatic, pro-active, efficient and from our own clients informing us, we understand that the level of client service they offer is fantastic (open, transparent and personable). Ivy Gate are extremely experienced and knowledgeable estate agents which is crucial to any property transaction especially from a solicitors point of view...this allows for a very streamlined process where all parties can work together in collaboration to get transactions through from instruction through to exchange and completion as quickly as possible. I would not hesitate to recommend them to anyone and from a personal point of view, I would instruct them to sell my own house any day!! If you don't instruct them, then you are missing a trick!!

I can't recommend Ivy Gate highly enough after they sold a property for us recently. Unlike other estate agents I have used, they were always available and kept me updated throughout the process. I always felt like they had my best interests at heart and they added huge value to the negotiation process. I was incredibly impressed by the level of assistance they provided between selling my property and completion - a period of 3 months due to the length of the chain. Throughout this time they ensured the the onwards chain was maintained and ran smoothly.

I would not hesitate to recommend them to friends and family!

We cannot thank you enough for all your work on the sale of Park View. In particular, whilst I have been away this last week, it’s been invaluable knowing you were there for Katy. And many thanks for the champagne you dropped round today, you really didn’t have to. If only all estate agents operated like you, the profession wouldn’t have the reputation it does – at least in my eyes! As such, we will be happy to pay you an additional sum upon completion.

Ashkan is a credit to Ivy Gate, Matt likewise was diligent, accommodating and a pleasure to deal with.There was no cheesy closing but natural urgency created in the sales process, unlike other agents.

Ashkan has to be one of if not the best agent I have dealt with and would not hesitate to recommend him thoroughly to all, I hope to do business with him again.

Brilliant pictures, Constantine is a star. Thanks so much 🙂

The service I received from Matt, Ivy Gate Estate Agents, was undeniably the best I have experienced in decades. I found Matt to be diligent, patient, and most importantly, kept me fully informed as to the current situation during the property sale.
I would highly recommend his services to any one deliberating on which estate agent to use. I would not hesitate to use him again in the future.
Conveyancing can be a very stressful enterprise, and with Matt's expertise, an effective sale was accomplished in a very pleasant and efficient manner.
Thank you very much Matt.

After an unhappy experience with a well known online estate agency we talked to Ivy Gate and within 3 months we had exchanged.
We were selling during a difficult period in the housing market but we found that Ivy Gate were honest about what the situation was and the best way to deal with it.
I think our selling experience would have considerably more stressful without their help and advice.

You’re very different to other estate agents. Much more personal!

Matt was always on the ball, pro-active and knowledgeable; he carried out tasks very rapidly, and constantly kept in touch with us in a most professional manner. This meant that when any difficulty arose we were re-assured straightaway. Matt always went the extra mile, no matter what the problem.

We wouldn’t ever do it any other way again. It was an excellent service and defied all the horror stories about Estate Agents! We may not have changed our opinion about other Estate agents, but would hope to be able to use Ivy Gate in the future.

Matt went out of his way to build a strong, professional relationship with us from day one; we always had the impression that we mattered to him and that our sale mattered to him. There was no pushiness, no patter, his approach was always backed by his actions, so he proved himself to be genuine.

We have already recommended Ivy Gate to numerous people!

We had tried to sell our house on three different occasions over 3 years with different established high street agencies. We were dismayed by their lack of responsiveness and ideas. They all followed a similar pattern of saying anything to win the listing, immediately seeking to slash the price without any people skills or emotional intelligence as well as blaming the market at every turn and taking no personal responsibility for selling our house.

We waited days for poor quality or no feedback for the rare viewings we received and felt that after a coupe of weeks that we were out of their window display and put of their minds.

Then on the recommendation of one of their many satisfied customers, we reached out to Ivy gate.

We were deeply suspicious after a series of appalling experiences with high street agents so took their responsiveness to the valuation request with a pinch of salt. Two things immediately impressed us though. There was a lack of overly optimistic and oily ‘schmooze’ with Stuart being honest about the downsides of our property, the other was that he refused to value on the spot – and went away to give a considered opinion.

Their marketing collateral was also far more impressive than the high street as was the customer experience that they offer applicants.

After instructing them, We immediately noticed an upsurge in viewings and they were outperforming the incumbent agent 12 viewings to 8 per month in a joint agency agreement. They destroyed the other agency though in the fact that we always got a detailed call with the applicants position and then a prompt call post viewing – even as it often was, bad news. Ivy gate unlike other agents are brave enough to loop you in on disappointing news rather than hiding from you.

We were also very surprised that they don’t employ casual Saturday staff – only high performing negotiators whose knowledge goes beyond how to enter the property and if you’re lucky access the back garden.

After two months when we were still unsold, rather than blaming the market and hiding from us, we had a meeting with a branch manager to discuss new marketing strategies such as freshening up photos and aspects of the listing.

When we did decrease our asking price, it was in small and appropriate increments and not until they had exhausted every opportunity of securing a sale at the higher price.

We always felt hat we were front of mind rather than an inconvenience.

The first offer we received was smoked out as being ‘flaky’ by excellent qualification from Ashkan our negotiator. We were obviously disappointed but not for long as Ashkan had 6 viewings lined up for the following Saturday. Its rare that an agent puts this much effort into creating a competitive ‘open house’ event 3 months into the listing.

One of these viewings offered and Ashkan helped us negotiate this up in difficult marketing circumstances.

The other thing that Ivy Gate do which makes their fee look embarrassingly small is to coach you through the buy and sell side. When I was abroad, Ashkan spent a total of two hours talking my wife through a sealed bid situation that we were looking to win on our buy side.

On the buy and sell side, I estimate that both Stuart and Ashkan contributed 6 hours plus to sitting on the various cogs in the chain to ensure that the exchange happened a in very difficult circumstances. They also showed great patience in tolerating and managing our stress levels in what was a challenging time for our Family.

In summary, Ivy Gate are a bright light shining in a flabby, complacent and largely ineffective industry that seem to act as order takers in good market conditions if you’re lucky enough to own a highly sellable property. The fact that they offer a value added and boutique service for a high street price with none of the accompanying nonsense and frustration is highly commendable.

Ivy Gate negotiators have a rare combination of sales competence and people skills which they put to good effect in managing all aspects of the sale from valuation to completion – going way beyond the call of duty in the process.

A big thank you to the team!