Ivy Gate Estate Agents in New Malden | KT3
Our multiple award winning business operates with territories rather than offices. You can read about our forward thinking territory model here. Ivy Gate estate agents in New Malden are a personal, bespoke estate agency offering premium personal service to the residents of New Malden.
We cover territories throughout South West London and Surrey, plus other locations throughout the home counties.
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New Malden Territory
New Malden, Surrey | KT3
New Malden, Old Malden, The Groves, Beverley Ward, Coombeside.
T: 020 3282 7162
Ivy Gate Estate Agents New Malden
From our central Hub office, Ivy Gate operates in the New Malden area, covering KT3 postcodes and provides personal service and expert advice to clients in New Malden, Old Malden, The Groves, Beverley Ward, Coombeside.
Our unique model offers a personal and bespoke estate agency service, with sensible fees. We offer sales, lettings, property management and financial services to clients in the New Malden area.
We were voted as the estate agent with the best customer service in the UK for a small estate agent at the Sunday Times Estate Agency of the Year Awards 2015.
Hours of Business
We are open 7 days a week
Monday to Sunday: 8am – 8pm
Contact Ivy Gate New Malden
Having lived in New Malden for many years, with my children attending Burlington School, I’m very passionate about our community. I am a ‘New Malden man’ through and through.
I take my role in our community very seriously and I am proud to be the Chair of Governors at Burlington infants’ school. In addition, I am a frequent attendee at the Maldens and Coombe residents committee.
We are proud to have become one of the principal estate agents in the New Malden area and I would be delighted to hear from local residents like me who are thinking of selling or letting their home.
Rail: Fast trains from New Malden station to Waterloo take 30 minutes, or locals can reach Victoria in 40 minutes via Clapham Junction.
Bus: New Malden has direct access to nearby locations including Worcester Park, Kingston, Wimbledon and other towns in the area. By transferring to Kingston’s regular service there is further access to over 30 routes. Numbers 65 (to Ealing), 85 (to Putney) and 281 (to Hounslow) take passengers north of the river, while the 406 (to Epsom) and 515 (to Guildford) travel into Surrey.
Road: 9 miles from the M25, New Malden has excellent road connections via the A3 which is less than 1 mile away, providing good access into central London.
Band A is £1,115.98
Band B is £1,301.97
Band C is £1,487.97
Band D is £1,673.97
Band E is £2,045.97
Band F is £2,417.96
Band G is £2,789.95
Band H is £3,347.94
How much is my property worth?
Arrange a free valuation.
Best UK Customer Service 2015
Voted ‘Best Estate Agent – Customer Service’ for a small agent at The Estate Agency of the Year Awards 2015.
We are members of The Property Ombudsman (TPO) for sales demonstrating our commitment to the highest professional standards.
Latest properties in New Malden
£675,000Ivy Gate are proud to present to the market this much loved Edwardian family home, with a wealth of charm and character. The property offers well-proportioned living space, four bedrooms and a host of period features throughout. This terraced home comprises; welcoming entrance hallway leading t...
£525,000Ivy Gate are proud to offer to the market this much loved three bedroom family home with plenty of charm and character, offering well-proportioned living space. This end of terrace property comprises; a welcoming hallway leading directly through to the neutrally decorated open plan and spacious rece...
Ivy Gate present to the market this large mid-terrace house on Potters Grove in New Malden. Situated on a residential road, this property offers spacious accommodation throughout and 76ft garden. The property comprises; front garden, entrance hallway, separate WC and modern bathroom, large do...
£735,000 For Sale
Ivy Gate present to the market this four bedroom period family home situated on the highly desirable Dukes Avenue in New Malden. Nestled between Beverley Park and New Malden High Street, this property offers spacious proportions throughout and a clean slate for any new buyer to put their own ...
£749,950Ivy Gate are very proud to present to the market this spacious three bedroom family home situated on a highly desirable road in the Beverley Ward area of New Malden. This family home comprises; front driveway, spacious entrance hallway, sitting room to the front with bay window and feature fireplace...
£730,000Ivy Gate are very proud to present to the market this spacious three bedroom Edwardian family home which has come to the market after being in the same family for over 100 years. This Period property is situated on the highly desirable Hillbrow within the Beverley Ward area of New Malden, boasting e...
£1,700 pcmIvy Gate are pleased to present this beautiful three bedroom mid terrace family home, located within easy access of New Malden High Street and within the catchment for Burlington Schools. The property comprises; entrance hallway with storage and downstairs toilet, warm and charming reception room wi...
£1,145,000Ivy Gate are very proud to present to the market this spacious family home on the sought after High Drive in Coombeside, New Malden. This property is perfect for a family looking to put their own unique stamp on their new home whilst taking advantage of the space and situation of the property itself...
£500,000A rare opportunity to purchase a totally unmodernised family home in a superb location, close to New Malden high street and offering fantastic potential for refurbishment and development (subject to the usual planning consents). The property comprises; entrance hallway through to reception room, se...
£325,000 For Sale*No onward chain* Ivy Gate are pleased to present to the market this spacious and immaculately presented three bedroom flat. Situated on the first floor of a purpose built block, this property comprises; long entrance hallway with ample built in storage, one good sized single bedroom, a further larg...
£395,000Ivy Gate are pleased to present to the market this spacious two double bedroom maisonette, situated in the highly desirable 'Groves' area of New Malden. Accessed via a private front entrance you have stairs to the first floor hallway giving access to the two double bedrooms, large reception room wit...
£725,000Ivy Gate are delighted to offer to the market this four/five-bedroom mid terrace family home located in the popular Groves area. This home offers period features throughout juxtaposed with modern interiors and a sensitively designed loft extension. This family home benefits from high ceilings throug...
£989,950Ivy Gate are proud to present to the market this unique opportunity to purchase a substantial detached property sitting on a double plot in the highly sought after ‘Coombe-Side’ area. This spacious chalet bungalow style property currently comprises; entrance porch, large hallway giving access to...
£535,000Ivy Gate are delighted to bring to the market this well presented and spacious three-bedroom family home. Offering flexible and open plan accommodation throughout this ...
£625,000Ivy Gate are delighted to present to the market this exceptional four bedroom semi-detached house presented in superb condition throughout. Enjoying a sought after location in a popular residential road, this well-proportioned property offers flexible accommodation which makes it perfect for those l...
Ivy Gate are proud to present to the market this extremely spacious two bedroom mid terrace house located on a quiet cul-de-sac near the heart of New Malden.
Upon entering the property you are welcomed through to the extremely spacious ground floor accommodation which has been mostly o...
£1,650 pcmIvy Gate are proud to offer to the market this much loved three bedroom family home with plenty of charm and character.
This end of terrace property comprises; entrance hallway leading directly through to the neutrally decorated open plan and spacious reception room, modern open plan kitchen/...
£1,400 pcmIvy Gate are delighted to present to the market this fantastic two bedroom ground floor maisonette, just moments away from New Malden high street and mainline station. Situated on arguably one of the most desirable roads in New Malden, this stunning property comprises; welcoming entrance hallway wit...
£1,399,950Situated on one of the most sought after and prestigious roads in New Malden, this much-loved five bedroom detached Edwardian family home has a wealth of charm and character, offering exceptional living space and a host of period features. The property comprises; Three reception rooms on the groun...
The National Association of Estate Agents (NAEA) is the UK's leading professional body for estate agency.
Latest blog articles from Ivy Gate – Estate Agents in New Malden
Mr Walker: New Malden Ivy Gate are modern estate agents providing an excellent service, with professionalism and very good customer care. Matt and Charlotte were very supportive and efficient throughout. Matt was excellent with his advice and communication at all...
SOLD! Another Ivy Gate success story Similar properties urgently required. Source: high-drive-new-malden-kt3
SOLD ! Beaumont Drive, Worcester Park, KT4 Source: Beaumont Drive, Worcester Park, KT4 | Ivy...
New Malden Testimonials
Below is a selection of testimonials from New Malden clients.
Matt Martin has seen me through a very difficult house move.
Despite my going multi-agency where things did not go well,
lots of promises that were not fulfilled etc., and my house
being on the market rather too long. Matt stuck with
me from beginning to end in spite of this and finally saw it
through with the right buyers. I would recommend Ivy Gate,
their clients are not just local people but come from far
and wide to settle in the Surrey area and all their staff are polite and respectful of your property.
My husband and I have recently bought a house in New Malden,for which Matt Martin was the seller’s sole agent. I was very pleased with Matt’s service and very impressed with his knowledge and experience in the business. His expertise and commitment to work is a valuable asset to ensure the sale went smoothly between the buyer and the seller.
He always planned ahead and followed up promptly for each step with every party on the chain. There have been no delays and he always kept us updated of the progress. I was left with peace of mind that the whole procedure was being taken care of by him such that my normal life was not disturbed.
As far as I know, Ivy Gate is the only estate agent, who not only looked after the seller but also supervised the whole process and took the initiative to liaise with all the parties during the process. That turned out to be the key factor that the purchase completed on schedule. This is extremely helpful and important when there is a chain.
Matt has demonstrated high commitment to his work and he was always willing to ensure the whole process between both parties goes smoothly. This has made the whole process less stressful to us.
We have used Matt and the team at Ivy Gate to both manage the rental of our home and eventually its sale.
From the outset, we were won over my Matt's honesty, open communication and attention to detail. On day one Matt promised us that Ivy Gate was based on integrity and the company has not wavered from that in the year that we used them.
We would not hesitate for a moment to recommend them to anyone who was looking to buy, sell or rent. In our experience they have been exceptional in every aspect of property sales and rental, for all parties concerned.
I am pleased that I chose to sell my property through Ivy Gate and have recommended the company to my previous neighbours. A very professional service with a high level of communication and attention throughout the whole process.
Matt was highly professional at all times and did his best to alleviate the stress of moving. It saves having to rely on others to pass messages on to the main contact. Matt was always contactable.
My experience with your company has been very positive.
After deciding to rent my property, I contacted three estate agents; one internet agency, one large high street agency and yourselves. All three companies presented impressive pitches but your company stood out. Amongst a host of reasons as to why your company was selected were; your enthusiastic and knowledgeable staff member Charlotte, your company's knowledge and presence on the Hamptons, knowing the estate management and your sponsorship of local events.
Since the handover, the support and communication has been very impressive from your staff members, Charlotte and Jack.
I really look forward to having a long relationship with your company.
Matt was the main controller of the whole chain. Taking time to link in with all estate agents, solicitors, and chasing where necessary. We had total confidence from day 1 and the completion date would not have happened without his professional aptitude to sellers, buyers, others agents and solicitors. Absolutely superb service! I last moved 17 years ago and it was certanly a refreshing and reassuring service his time! So good to have your own personal service. Knowing Matt was always approachable was just brilliant. And to be told that there ‘may be a roller coaster journey’ was simply truthful, which again was reassuring, and very honest. From day 1: open, honest, professional. Calm, keeping us fully updated with the progress, and a few minor delays. Chasing with tact when necessary. Very approachable, friendly, offering support and advice when necessary. Top class service!!!
The Ivy Gate Letting team were fantastic from start to finish; going live within hours of deciding to let, great communication throughout, great advice and just a really personal service. We'd particularly like to thank Jack for his hard work, great advice and prompt replies to emails and phone calls. Would thoroughly recommend.
Matt was always professional, honest and available to advise us with up to date knowledge of the market. It was such a relief, after wasting time elsewhere to be able to just speak to Matt when needed.
His insights, knowledge and updates kept our chain intact even when issues arose.
My recommendation to friends has already been “if you want to sell your house in New Malden then don’t waste your time (as we did) with high street agents, go straight to Matt at Ivy Gate, you won’t regret it.
Excellent service always from everyone at Ivy gate - prompt, efficient, friendly. I recommend them whenever I can.
Ashkan is a credit to Ivy Gate, Matt likewise was diligent, accommodating and a pleasure to deal with.There was no cheesy closing but natural urgency created in the sales process, unlike other agents.
Ashkan has to be one of if not the best agent I have dealt with and would not hesitate to recommend him thoroughly to all, I hope to do business with him again.
We used Ivy Gate to let and manage our home after moving overseas for work. They have been a joy to work with and made everything very simple and straight forward for us. We love their personal service and would strongly recommend them to anyone looking to take the stress out of letting their property.
We had tried to sell our house on three different occasions over 3 years with different established high street agencies. We were dismayed by their lack of responsiveness and ideas. They all followed a similar pattern of saying anything to win the listing, immediately seeking to slash the price without any people skills or emotional intelligence as well as blaming the market at every turn and taking no personal responsibility for selling our house.
We waited days for poor quality or no feedback for the rare viewings we received and felt that after a coupe of weeks that we were out of their window display and put of their minds.
Then on the recommendation of one of their many satisfied customers, we reached out to Ivy gate.
We were deeply suspicious after a series of appalling experiences with high street agents so took their responsiveness to the valuation request with a pinch of salt. Two things immediately impressed us though. There was a lack of overly optimistic and oily ‘schmooze’ with Stuart being honest about the downsides of our property, the other was that he refused to value on the spot – and went away to give a considered opinion.
Their marketing collateral was also far more impressive than the high street as was the customer experience that they offer applicants.
After instructing them, We immediately noticed an upsurge in viewings and they were outperforming the incumbent agent 12 viewings to 8 per month in a joint agency agreement. They destroyed the other agency though in the fact that we always got a detailed call with the applicants position and then a prompt call post viewing – even as it often was, bad news. Ivy gate unlike other agents are brave enough to loop you in on disappointing news rather than hiding from you.
We were also very surprised that they don’t employ casual Saturday staff – only high performing negotiators whose knowledge goes beyond how to enter the property and if you’re lucky access the back garden.
After two months when we were still unsold, rather than blaming the market and hiding from us, we had a meeting with a branch manager to discuss new marketing strategies such as freshening up photos and aspects of the listing.
When we did decrease our asking price, it was in small and appropriate increments and not until they had exhausted every opportunity of securing a sale at the higher price.
We always felt hat we were front of mind rather than an inconvenience.
The first offer we received was smoked out as being ‘flaky’ by excellent qualification from Ashkan our negotiator. We were obviously disappointed but not for long as Ashkan had 6 viewings lined up for the following Saturday. Its rare that an agent puts this much effort into creating a competitive ‘open house’ event 3 months into the listing.
One of these viewings offered and Ashkan helped us negotiate this up in difficult marketing circumstances.
The other thing that Ivy Gate do which makes their fee look embarrassingly small is to coach you through the buy and sell side. When I was abroad, Ashkan spent a total of two hours talking my wife through a sealed bid situation that we were looking to win on our buy side.
On the buy and sell side, I estimate that both Stuart and Ashkan contributed 6 hours plus to sitting on the various cogs in the chain to ensure that the exchange happened a in very difficult circumstances. They also showed great patience in tolerating and managing our stress levels in what was a challenging time for our Family.
In summary, Ivy Gate are a bright light shining in a flabby, complacent and largely ineffective industry that seem to act as order takers in good market conditions if you’re lucky enough to own a highly sellable property. The fact that they offer a value added and boutique service for a high street price with none of the accompanying nonsense and frustration is highly commendable.
Ivy Gate negotiators have a rare combination of sales competence and people skills which they put to good effect in managing all aspects of the sale from valuation to completion – going way beyond the call of duty in the process.
A big thank you to the team!
You were always available at any time and happy to help, providing a more attentive and caring approach.
Matt’s experience and knowledge was invaluable throughout. Only dealing with one person was one of the key reasons I chose to sell through Ivy Gate; only having one person carrying out viewings and importantly one point of contact for me who I could easily reach at any time.
Ivy Gate’s personal service went above and beyond.
From the moment we decided to sell our house with Ivy Gate, Matt exceeded our expectations and has done a brilliant job.He was incredibly quick to get the house on the market with a very stylish brochure, strong online presence and use of professional photography. He had assured me that he had a number of clients on his books who were interested in a property like ours and he delivered, securing a sale on the first day of viewings! Since the initial sale he has taken a hands on role to manage the process through to our recent exchange, which included some clever solutions to be able to close the deal. A huge thanks!
The service was exceptional – professional and efficient. We always had a point of contact and we felt the entire process ran smoothly.
Natasja and I just wanted to thank you again for your hard work, perseverance and determination to sell our flat.
I have dealt with many estate agents. Most are complete idiots, and I feel like I am more knowledgeable than them. I resent paying an agent commission when I get a poor service. Matt was always available on the phone. He gave honest feedback and advice. This approach, where you only deal with one person throughout was easier and quicker. You never have to repeat yourself. I hope Ivy Gate is a very successful agency. You deserve to do well with the approach I have seen so far – good luck!
Matt and Charlotte were absolutely fantastic. They worked tirelessly to keep things moving with our chain, going above and beyond what we expected as buyers. Throughout they were honest and frank to speak to, a quality very much appreciated. I would say I'd instruct them in the future, but they've sold us such a lovely house that we hope we won't be needing their services any time soon!
Ivy Gate proved to be totally professional, efficient and very effective. If you’re selling in this area we’d definitely recommend them.
Hi Matt. We got the keys to our new home today and we both wanted to say a huge thank you for making our dream home possible. We really appreciate your efforts.
Matt kept me informed every step of the way, I always knew that the person I was dealing with knew all aspects of the case.
He didn’t have the usual ‘flannel’, and dealt with me openly, carrying out what he said he would do.
Matt was very accommodating, and very much on the ball. He knew what we needed and wanted, and it was easier having one person to deal with. He did everything he could to help us, even when we exchanged about 50 emails a day, he always responded quickly, and informed us well.
Matt came to us highly recommended and he has more than lived up to it! Matt works differently from other agencies and the key thing for me is his honesty which means I feel l can trust him. Matt is always open and straightforward and we always felt he was acting in the best interests of all parties. Matt's expertise and knowledge of the market is excellent. His communication is always timely and clear: he would always email just before I contacted him! He really came into his own after the offer when he worked hard to keep our chain moving and to communicate to all relevant parties. His team are also supportive and Charlotte was excellent. Both Matt and Charlotte were a pleasure to deal with throughout. Many people have been keen to tell me horror stories of estate agents but Ivygate break the mould - thank you!
I am extremely grateful for the professional yet at the same time personal service I received from Matt and Charlotte.
I will certainly contact them when I come to buy my own property as I feel that they are trustworthy and approachable, which is a lot more than I can say for most of the other agents I have dealt with.
You’ve definitely changed my perception of estate agents. Dealing with Ivy Gate shows that estate agents can add value when dealing with your sale or purchase. Their overall approach in all aspects was first class.
We have been very happy with the service provided (by Matt) and would not hesitate to recommend Ivy Gate in the future to family and friends.
From start to finish Matt and his assistant, Charlotte, provided a very professional service. Through their efforts with description of property, arranging viewings etc. My house was sold within days for a very satisfactory price. Matt,s knowledge of the area and the facilities definitely helps find serious buyers. No hesitation in recommending using the services of Ivygate.
Professional and completely trustworthy.
I’ve recommended them to multiple people. Ivy Gate and Matt are extremely professional and efficient.
It has been a pleasure!
We cannot thank you enough for all your work on the sale of Park View. In particular, whilst I have been away this last week, it’s been invaluable knowing you were there for Katy. And many thanks for the champagne you dropped round today, you really didn’t have to. If only all estate agents operated like you, the profession wouldn’t have the reputation it does – at least in my eyes! As such, we will be happy to pay you an additional sum upon completion.
Our experience with Ivy Gate has been fantastic. They are professional but with a personal touch. Matt at Ivy Gate went out of his way for us throughout the whole process; from finding us a buyer through to completion. He kept us informed and chased everything he could to make the sale happen.
Given the choice again we’d choose Ivy Gate every time.
Charlotte has been outstanding throughout and gone beyond what I would have expected. Being able to text and email one person saved a lot of time and it was much better feeling like you had someone that knew you answering the phone, with friendly, speedy out of hours communication.