Ivy Gate Estate Agents in New Malden | KT3
Our multiple award winning business operates with territories rather than offices. You can read about our forward thinking territory model here. Ivy Gate estate agents in New Malden are a personal, bespoke estate agency offering premium personal service to the residents of New Malden.
We cover territories throughout South West London and Surrey, plus other locations throughout the home counties.
New Malden Territory
New Malden, Surrey | KT3
New Malden, Old Malden, The Groves, Beverley Ward, Coombeside.
T: 020 3282 7162
Ivy Gate Estate Agents New Malden
From our central Hub office, Ivy Gate operates in the New Malden area, covering KT3 postcodes and provides personal service and expert advice to clients in New Malden, Old Malden, The Groves, Beverley Ward, Coombeside.
Our unique model offers a personal and bespoke estate agency service, with sensible fees. We offer sales, lettings, property management and financial services to clients in the New Malden area.
We were voted as the estate agent with the best customer service in the UK for a small estate agent at the Sunday Times Estate Agency of the Year Awards 2015.
Hours of Business
We are open 7 days a week
Monday to Sunday: 8am – 8pm
Contact Ivy Gate New Malden
I take my role in our community very seriously and I am proud to be the Chair of Governors at Burlington infants’ school. In addition, I am a frequent attendee at the Maldens and Coombe residents committee.
We are proud to have become one of the principal estate agents in the New Malden area and I would be delighted to hear from local residents like me who are thinking of selling or letting their home.
Kingston upon Thames
Telephone: 020 8547 5000
Rail: Fast trains from New Malden station to Waterloo take 30 minutes, or locals can reach Victoria in 40 minutes via Clapham Junction.
Bus: New Malden has direct access to nearby locations including Worcester Park, Kingston, Wimbledon and other towns in the area. By transferring to Kingston’s regular service there is further access to over 30 routes. Numbers 65 (to Ealing), 85 (to Putney) and 281 (to Hounslow) take passengers north of the river, while the 406 (to Epsom) and 515 (to Guildford) travel into Surrey.
Road: 9 miles from the M25, New Malden has excellent road connections via the A3 which is less than 1 mile away, providing good access into central London.
Band A is £1,115.98
Band B is £1,301.97
Band C is £1,487.97
Band D is £1,673.97
Band E is £2,045.97
Band F is £2,417.96
Band G is £2,789.95
Band H is £3,347.94
Best UK Customer Service 2015
Voted ‘Best Estate Agent – Customer Service’ for a small agent at The Estate Agency of the Year Awards 2015.
We are members of The Property Ombudsman (TPO) for sales demonstrating our commitment to the highest professional standards.
Latest properties in New Malden
£725,000 For SaleIvy Gate are delighted to offer to the market this four/five-bedroom mid terrace family home located in the popular Groves area. This home offers period features throughout juxtaposed with modern interiors and a sensitively designed loft extension. This family home benefits from high ceilings throu...
£1,050 pcm To Let
Ivy Gate are pleased to present to the market this well-proportioned one bedroom flat. Situated on the ground floor of a purpose built block, this property comprises; long entrance hallway, modern three piece family bathroom, kitchen with ample storage and washing machine, spacious dual aspect ma...
Ivy Gate are proud to present to the market this unique opportunity to purchase a substantial detached property sitting on a double plot in the highly sought after ‘Coombe-Side’ area. This spacious chalet bungalow style property currently comprises; entrance porch, large hallway givin...
£870,000 For SaleIvy Gate are proud to present to the market this spacious and well-appointed four bedroom period property in the highly sought after Beverley Ward area of New Malden. This property has been extended to the rear of the ground floor and in the loft to offer an additional two bedrooms in this already w...
£535,000Ivy Gate are delighted to bring to the market this well presented and spacious three-bedroom family home. Offering flexible and open plan accommodation throughout this prop...
£610,000Ivy Gate are delighted to present to the market this exceptional four bedroom semi-detached house presented in superb condition throughout. Enjoying a sought after location in a popular residential road, this well-proportioned property offers flexible accommodation which makes it perfect for those l...
£575,000 For SaleIvy Gate are delighted to offer this three bedroom mid terrace Edwardian family home with a host of period features, located within easy access of New Malden High Street. This terraced property comprises; entrance lobby leading through to a spacious lounge, open plan kitchen/diner with direct access...
Ivy Gate are proud to present to the market this extremely spacious two bedroom mid terrace house located on a quiet cul-de-sac near the heart of New Malden.
Upon entering the property you are welcomed through to the extremely spacious ground floor accommodation which has been mostly o...
£1,650 pcmIvy Gate are proud to offer to the market this much loved three bedroom family home with plenty of charm and character.
This end of terrace property comprises; entrance hallway leading directly through to the neutrally decorated open plan and spacious reception room, modern open plan kitchen/...
£515,000 For SaleIvy Gate are delighted to offer to the market this very well presented three-bedroom family home with plenty of charm and character, offering well-proportioned living space and fantastic opportunity to extend throughout (STPP). This terraced property offers huge potential to extend both into the lof...
£795,000 For SaleIVY GATE are proud to present to the market this well-presented and spacious four bedroom extended bungalow situated in one of the most sought after roads in New Malden, within the desirable Coombeside area. The spacious entrance hallway benefits from a large roof light and leads to two bedrooms, b...
£994,250 For SaleIvy Gate are delighted to present to the market this rarely available five-bedroom semi-detached family home located on one of the most sought after roads in New Malden. This wonderful family home offers exceptional living space as well as a spacious garden. The property comprises; through lounge on...
£1,850 pcm To Let
Ivy Gate are proud to present to the market this newly renovated two double bedroom apartment located in the heart of New Malden. The property is accessed via Dukes Avenue with a communal hallway which is shared with one oth...
£1,250 pcm To Let
Ivy Gate are proud to present to the market this newly renovated one bedroom apartment located in the heart of New Malden. The property is accessed via Dukes Avenue with a communal hallway which is shared with one other apartment. The property comprises; entran...
£1,200 pcm To Let
Ivy Gate are proud to present to the market this newly renovated one bedroom apartment located in the heart of New Malden. The property is situated in a beautiful listed building above Barclays bank on New Malden High Street ...
£1,400 pcm To Let
Ivy Gate are proud to present to the market this newly renovated two double bedroom apartment located in the heart of New Malden. The property is situated in a beautiful listed building above Barclays bank on New Malden High...
£1,150 pcm To Let
Ivy Gate are proud to present to the market this newly renovated spacious one bedroom apartment located in the heart of New Malden. The property is situated in a beautiful listed building above Barclays bank on New Malden High Street with private access at the rear of...
£1,250 pcm To Let
Ivy Gate are proud to present to the market this newly renovated spacious one bedroom apartment located in the heart of New Malden. The property is situated in a beautiful listed building above Barclays bank on New Malden High Street with private access at the ...
£1,250 pcm To Let
Ivy Gate are proud to present to the market this newly renovated spacious one bedroom apartment located in the heart of New Malden. The property is situated in a beautiful listed building above Barclays bank on New Malden Hi...
£1,350 pcm To Let
Ivy Gate are proud to present to the market this newly renovated one bedroom apartment located in the heart of New Malden. The property is situated in a beautiful listed building above Barclays bank on New Malden High Street...
The National Association of Estate Agents (NAEA) is the UK's leading professional body for estate agency.
Latest blog articles from Ivy Gate – Estate Agents in New Malden
SOLD ! Beaumont Drive, Worcester Park, KT4 Source: Beaumont Drive, Worcester Park, KT4 | Ivy...
SOLD ! Westmount Close, Worcester Park, KT4 Source: Westmount Close, Worcester Park, KT4 | Ivy Gate
We are pleased to announce that Ivy Gate will be offering 360º virtual tours for all properties in 2017. These tours, similar to 'google maps' streetview tours, provide an unrivalled visual experience, allowing potential buyers and tenants to view a home like never...
New Malden Testimonials
Below is a selection of testimonials from New Malden clients.
I have dealt with many estate agents. Most are complete idiots, and I feel like I am more knowledgeable than them. I resent paying an agent commission when I get a poor service. Matt was always available on the phone. He gave honest feedback and advice. This approach, where you only deal with one person throughout was easier and quicker. You never have to repeat yourself. I hope Ivy Gate is a very successful agency. You deserve to do well with the approach I have seen so far – good luck!
Hi Matt. We got the keys to our new home today and we both wanted to say a huge thank you for making our dream home possible. We really appreciate your efforts.
Ivy Gate proved to be totally professional, efficient and very effective. If you’re selling in this area we’d definitely recommend them.
Matt was very accommodating, and very much on the ball. He knew what we needed and wanted, and it was easier having one person to deal with. He did everything he could to help us, even when we exchanged about 50 emails a day, he always responded quickly, and informed us well.
Matt kept me informed every step of the way, I always knew that the person I was dealing with knew all aspects of the case.
He didn’t have the usual ‘flannel’, and dealt with me openly, carrying out what he said he would do.
You’ve definitely changed my perception of estate agents. Dealing with Ivy Gate shows that estate agents can add value when dealing with your sale or purchase. Their overall approach in all aspects was first class.
We have been very happy with the service provided (by Matt) and would not hesitate to recommend Ivy Gate in the future to family and friends.
I am extremely grateful for the professional yet at the same time personal service I received from Matt and Charlotte.
I will certainly contact them when I come to buy my own property as I feel that they are trustworthy and approachable, which is a lot more than I can say for most of the other agents I have dealt with.
We cannot thank you enough for all your work on the sale of Park View. In particular, whilst I have been away this last week, it’s been invaluable knowing you were there for Katy. And many thanks for the champagne you dropped round today, you really didn’t have to. If only all estate agents operated like you, the profession wouldn’t have the reputation it does – at least in my eyes! As such, we will be happy to pay you an additional sum upon completion.
Professional and completely trustworthy.
I’ve recommended them to multiple people. Ivy Gate and Matt are extremely professional and efficient.
It has been a pleasure!
Matt was always on the ball, pro-active and knowledgeable; he carried out tasks very rapidly, and constantly kept in touch with us in a most professional manner. This meant that when any difficulty arose we were re-assured straightaway. Matt always went the extra mile, no matter what the problem.
We wouldn’t ever do it any other way again. It was an excellent service and defied all the horror stories about Estate Agents! We may not have changed our opinion about other Estate agents, but would hope to be able to use Ivy Gate in the future.
Matt went out of his way to build a strong, professional relationship with us from day one; we always had the impression that we mattered to him and that our sale mattered to him. There was no pushiness, no patter, his approach was always backed by his actions, so he proved himself to be genuine.
We have already recommended Ivy Gate to numerous people!
Charlotte has been outstanding throughout and gone beyond what I would have expected. Being able to text and email one person saved a lot of time and it was much better feeling like you had someone that knew you answering the phone, with friendly, speedy out of hours communication.
Good local knowledge, and professional approach. Ours was not the most standard of purchases given our specific personal circumstances coupled with some hurdles along the way but Matt was always calm, understanding and professional in handling matters for us as buyers and am sure the same for the vendors.
The Ivy Gate one personal relationship manager approach made things a lot easier than other estate agents where you get passed around from one person to another at various stages of the process. Simple concept really – and as a marketing person myself it makes complete sense, shame others don’t follow the same model.
The service was speedy and efficient which made the move painless.
Charlotte was so helpful and friendly, 5 stars for this one!
Matt Martin was very helpful throughout the process and always gave regular updates to all parties concerned.
It has definitely changed my perception of Estate Agents. Dealing with Ivy Gate shows that estate agents can add value with dealing with your sale or purchase. Their overall approach in all aspects were first class.
We have been very happy with the service provided by Matt and would not hesitate to recommend Ivy Gate in the future to family and friends.
Matt has provided us with everything we have needed in a quick and timely fashion making sure we were fully informed and in the loop the whole time. Matt also replied to emails that day and was willing to arrange a second viewing outside of his normal working day.
We knew who we were dealing with and who and how to get in contact. This also enabled our needs to be met and understood with Matt for instance offering for curtains to be put up in the bedrooms.
Thank you for the service you have offered, most estate agents make you wonder why you have paid admin fees etc the service that was provided by Matt was worth every penny.
My husband and I have recently bought a house in New Malden,for which Matt Martin was the seller’s sole agent. I was very pleased with Matt’s service and very impressed with his knowledge and experience in the business. His expertise and commitment to work is a valuable asset to ensure the sale went smoothly between the buyer and the seller.
He always planned ahead and followed up promptly for each step with every party on the chain. There have been no delays and he always kept us updated of the progress. I was left with peace of mind that the whole procedure was being taken care of by him such that my normal life was not disturbed.
As far as I know, Ivy Gate is the only estate agent, who not only looked after the seller but also supervised the whole process and took the initiative to liaise with all the parties during the process. That turned out to be the key factor that the purchase completed on schedule. This is extremely helpful and important when there is a chain.
Matt has demonstrated high commitment to his work and he was always willing to ensure the whole process between both parties goes smoothly. This has made the whole process less stressful to us.
Matt Martin has seen me through a very difficult house move.
Despite my going multi-agency where things did not go well,
lots of promises that were not fulfilled etc., and my house
being on the market rather too long. Matt stuck with
me from beginning to end in spite of this and finally saw it
through with the right buyers. I would recommend Ivy Gate,
their clients are not just local people but come from far
and wide to settle in the Surrey area and all their staff are polite and respectful of your property.
I am pleased that I chose to sell my property through Ivy Gate and have recommended the company to my previous neighbours. A very professional service with a high level of communication and attention throughout the whole process.
Matt was highly professional at all times and did his best to alleviate the stress of moving. It saves having to rely on others to pass messages on to the main contact. Matt was always contactable.
We have used Matt and the team at Ivy Gate to both manage the rental of our home and eventually its sale.
From the outset, we were won over my Matt's honesty, open communication and attention to detail. On day one Matt promised us that Ivy Gate was based on integrity and the company has not wavered from that in the year that we used them.
We would not hesitate for a moment to recommend them to anyone who was looking to buy, sell or rent. In our experience they have been exceptional in every aspect of property sales and rental, for all parties concerned.
Matt was the main controller of the whole chain. Taking time to link in with all estate agents, solicitors, and chasing where necessary. We had total confidence from day 1 and the completion date would not have happened without his professional aptitude to sellers, buyers, others agents and solicitors. Absolutely superb service! I last moved 17 years ago and it was certanly a refreshing and reassuring service his time! So good to have your own personal service. Knowing Matt was always approachable was just brilliant. And to be told that there ‘may be a roller coaster journey’ was simply truthful, which again was reassuring, and very honest. From day 1: open, honest, professional. Calm, keeping us fully updated with the progress, and a few minor delays. Chasing with tact when necessary. Very approachable, friendly, offering support and advice when necessary. Top class service!!!
My experience with your company has been very positive.
After deciding to rent my property, I contacted three estate agents; one internet agency, one large high street agency and yourselves. All three companies presented impressive pitches but your company stood out. Amongst a host of reasons as to why your company was selected were; your enthusiastic and knowledgeable staff member Charlotte, your company's knowledge and presence on the Hamptons, knowing the estate management and your sponsorship of local events.
Since the handover, the support and communication has been very impressive from your staff members, Charlotte and Jack.
I really look forward to having a long relationship with your company.
Matt was always professional, honest and available to advise us with up to date knowledge of the market. It was such a relief, after wasting time elsewhere to be able to just speak to Matt when needed.
His insights, knowledge and updates kept our chain intact even when issues arose.
My recommendation to friends has already been “if you want to sell your house in New Malden then don’t waste your time (as we did) with high street agents, go straight to Matt at Ivy Gate, you won’t regret it.
The Ivy Gate Letting team were fantastic from start to finish; going live within hours of deciding to let, great communication throughout, great advice and just a really personal service. We'd particularly like to thank Jack for his hard work, great advice and prompt replies to emails and phone calls. Would thoroughly recommend.
Ashkan is a credit to Ivy Gate, Matt likewise was diligent, accommodating and a pleasure to deal with.There was no cheesy closing but natural urgency created in the sales process, unlike other agents.
Ashkan has to be one of if not the best agent I have dealt with and would not hesitate to recommend him thoroughly to all, I hope to do business with him again.
Excellent service always from everyone at Ivy gate - prompt, efficient, friendly. I recommend them whenever I can.
We had tried to sell our house on three different occasions over 3 years with different established high street agencies. We were dismayed by their lack of responsiveness and ideas. They all followed a similar pattern of saying anything to win the listing, immediately seeking to slash the price without any people skills or emotional intelligence as well as blaming the market at every turn and taking no personal responsibility for selling our house.
We waited days for poor quality or no feedback for the rare viewings we received and felt that after a coupe of weeks that we were out of their window display and put of their minds.
Then on the recommendation of one of their many satisfied customers, we reached out to Ivy gate.
We were deeply suspicious after a series of appalling experiences with high street agents so took their responsiveness to the valuation request with a pinch of salt. Two things immediately impressed us though. There was a lack of overly optimistic and oily ‘schmooze’ with Stuart being honest about the downsides of our property, the other was that he refused to value on the spot – and went away to give a considered opinion.
Their marketing collateral was also far more impressive than the high street as was the customer experience that they offer applicants.
After instructing them, We immediately noticed an upsurge in viewings and they were outperforming the incumbent agent 12 viewings to 8 per month in a joint agency agreement. They destroyed the other agency though in the fact that we always got a detailed call with the applicants position and then a prompt call post viewing – even as it often was, bad news. Ivy gate unlike other agents are brave enough to loop you in on disappointing news rather than hiding from you.
We were also very surprised that they don’t employ casual Saturday staff – only high performing negotiators whose knowledge goes beyond how to enter the property and if you’re lucky access the back garden.
After two months when we were still unsold, rather than blaming the market and hiding from us, we had a meeting with a branch manager to discuss new marketing strategies such as freshening up photos and aspects of the listing.
When we did decrease our asking price, it was in small and appropriate increments and not until they had exhausted every opportunity of securing a sale at the higher price.
We always felt hat we were front of mind rather than an inconvenience.
The first offer we received was smoked out as being ‘flaky’ by excellent qualification from Ashkan our negotiator. We were obviously disappointed but not for long as Ashkan had 6 viewings lined up for the following Saturday. Its rare that an agent puts this much effort into creating a competitive ‘open house’ event 3 months into the listing.
One of these viewings offered and Ashkan helped us negotiate this up in difficult marketing circumstances.
The other thing that Ivy Gate do which makes their fee look embarrassingly small is to coach you through the buy and sell side. When I was abroad, Ashkan spent a total of two hours talking my wife through a sealed bid situation that we were looking to win on our buy side.
On the buy and sell side, I estimate that both Stuart and Ashkan contributed 6 hours plus to sitting on the various cogs in the chain to ensure that the exchange happened a in very difficult circumstances. They also showed great patience in tolerating and managing our stress levels in what was a challenging time for our Family.
In summary, Ivy Gate are a bright light shining in a flabby, complacent and largely ineffective industry that seem to act as order takers in good market conditions if you’re lucky enough to own a highly sellable property. The fact that they offer a value added and boutique service for a high street price with none of the accompanying nonsense and frustration is highly commendable.
Ivy Gate negotiators have a rare combination of sales competence and people skills which they put to good effect in managing all aspects of the sale from valuation to completion – going way beyond the call of duty in the process.
A big thank you to the team!
You were always available at any time and happy to help, providing a more attentive and caring approach.
Matt’s experience and knowledge was invaluable throughout. Only dealing with one person was one of the key reasons I chose to sell through Ivy Gate; only having one person carrying out viewings and importantly one point of contact for me who I could easily reach at any time.
Ivy Gate’s personal service went above and beyond.
From the moment we decided to sell our house with Ivy Gate, Matt exceeded our expectations and has done a brilliant job.He was incredibly quick to get the house on the market with a very stylish brochure, strong online presence and use of professional photography. He had assured me that he had a number of clients on his books who were interested in a property like ours and he delivered, securing a sale on the first day of viewings! Since the initial sale he has taken a hands on role to manage the process through to our recent exchange, which included some clever solutions to be able to close the deal. A huge thanks!
The service was exceptional – professional and efficient. We always had a point of contact and we felt the entire process ran smoothly.
Natasja and I just wanted to thank you again for your hard work, perseverance and determination to sell our flat.