Ivy Gate estate agents in Surbiton | KT6. KT5
Our multiple award winning business operates with territories rather than offices. You can read about our forward thinking territory model here.
We cover territories throughout South West London and Surrey, plus other locations throughout the home counties.
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Surbiton, Surrey | KT5, KT6
Surbiton, Berrylands, Tolworth, Southborough, St. James, Fishponds, River Roads.
T: 020 3282 7162
Ivy Gate Estate Agents Surbiton
From our central Hub office, Ivy Gate operate in the Surbiton area, covering KT6 and KT5 postcodes and providing personal service and expert advice to clients in Surbiton, Berrylands, Tolworth, Southborough, St. James, Fishponds and the River Roads.
Our unique model offers a personal and bespoke estate agency service, with sensible fees. We offer sales, lettings, property management and financial services to clients in the Surbiton area.
We were voted as the estate agent with the best customer service in the UK for a small estate agent at the Sunday Times Estate Agency of the Year Awards 2015.
Hours of Business
We are open 7 days a week
Monday to Sunday: 8am – 8pm
Contact Ivy Gate Surbiton
- Net Promoter Score 97%
- Porfolio Sell Through Rate 80%
- 5 Star reviews 90%
Rail: Fast trains from Surbiton station to Waterloo take 17 minutes, or Victoria in 40 minutes via Clapham Junction.
Bus: Surbiton’s regular service routes. Routes take journeys through to Kingston, New Malden, Chessington, Dorking, Esher, Teddington and Twickenham. Transfer to Kingston bus station and there are over 30 routes available in to and out of Central London.
Road: 8 miles from the M25, Surbiton has excellent road connections via the A3, providing good access into central London.
|Council Tax Band||Whole Borough (excluding Claygate)||Claygate only|
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Best UK Customer Service 2015
Voted ‘Best Estate Agent – Customer Service’ for a small agent at The Estate Agency of the Year Awards 2015.
We are members of The Property Ombudsman (TPO) for sales demonstrating our commitment to the highest professional standards.
Below is a selection of testimonials from Surbiton clients.
Ivy Gate are excellent. I have known Matt Martin for years. He is a man of honesty, decency,
kindness, integrity and honour. Not words you would usually associate with Estate Agency/Lettings!
Not all Agents are bad apples, but it is hard to know the good from the bad.
Ivy Gate are one of the good ones!
As a buyer we will be using Stuart and Joe when we come to sell. They arranged our viewings promptly, and handled the negotiations professionally. They were knowledgeable about all the properties they were selling, and able to answer any questions we had. In addition, their knowledge of the local area was a particular plus when helping us decide on which house to buy. They were available throughout the exchange process, again answering any questions, as well as ensuring the sale ran smoothly and was completed in a timely fashion. From a buyers point of view all this gave us great comfort that we had made the right decision.
Matt has been extremely efficient and friendly from start to finish! He is a pleasure to deal with and we are so grateful for everything that he has done for us!
Thank you so much!
Thanks Joe and Stuart for all your hard work. We sold our flat through Ivy Gate and received an efficient, friendly and professional service. I would absolutely recommend Ivy Gate as a company to work with. Thanks again.
Great service, very professional and helpful in making sure all went well.
Great service. I would recommend Ivy Gate, they are enthusiastic and on the ball. Thanks for all your assistance in selling our flat!
We have just let our house through Ivy Gate and have had a very professional, efficient service from start to finish. Charlotte has been very helpful and thorough, above the level of service expected and has helped with any query big or small. The whole team are very responsive and we wouldn't hesitate to recommend them as agents if you are letting out a property.
From the beginning of the process; working out how to pitch the house for sale, how much was a realistic asking price; to the nitty gritty of the contract details and finally the push for exchange - our Ivy Gate agent was with us all the way - knowledgeable, professional, and most importantly contactable and willing to stop,listen and advise us.
The Ivy Gate team seem to have totally rewritten the way estate agents work and the standards and level of service customers can expect . We found them simply brilliant !
We have just re-let our flat through Ivy Gate and are very happy with the service, which started with good advice on a sensible rent, and an excellent property description and photographs on the website. The prospective tenants put forward by Ivy Gate were all acceptable and the property is let to the tenant who was able to occupy soonest. We dealt with two contacts at Ivy Gate, both of whom were energetic and personable and seemed as pleased as we were with the fast letting process.
I have already been spreading the word. Joe was friendly, accessible, passionate and he made the whole process go seamlessly. Asking the agent who I was buying the house from to sell my property was the best decision I could have made.
Thanks again Joe!
You’re very different to other estate agents. Much more personal!
The experience I received was refreshing … some agents forget they are dealing with people, not this time.
Thank you so much for all the time you’ve put into helping us. Having dealt with some rather miserable estate agents its amazing how much it can change our perception of a flat. I certainly wouldn’t hesitate in recommending you or using Ivy Gate in the future.
Ivy Gate is a small and personable agency that we are very pleased to have been involved with.
They represented us in both the selling of our old home and the buying of our new home.
Prior to Ivy Gate we had been poorly represented by another agency that left us very doubtful about the process; Ivy Gate quickly dispelled our doubts with their calmness, integrity and honesty.
We sincerely hope that when such a time comes that we need to move again we can can do so with Ivy Gate.
Thanks so much to Stuart and Joe for persevering with what was definitely a marathon and not a sprint. Having found a buyer for our home they stayed engaged and professional in the intervening months until we eventually found our new home. With a large chain there were a lot of phone calls to calm frayed nerves but Stuart and Joe remained resolute and worked hard to ensure we all completed. We would definitely recommend Ivy Gate.