We take our property management very seriously, which is why you’ll have a single point of contact throughout. We only use local contractors and will look after your property like it was our own.
Voted ‘Best Estate Agent – Customer Service’ for a small agent at The Estate Agent of the Year Awards 2015.
Property Management with Ivy Gate
Many of our Landlords don’t have the time to manage their properties. Even if you only have one rental property investment, no one wants to get a call on a weekend about a dripping tap or a broken boiler. Many Landlords under estimate the time and effort it can take to keep a property maintained, so many choose our management service to take the stress and hassle out of being a Landlord.
Our property management experts can manage your property throughout the lettings process; from organising inventories and arranging for properties to be cleaned pre-tenancy, right through to handling deposit negotiations once the tenancy has ended.
During the tenancy, we liaise with utility suppliers and arrange repairs, maintenance works and safety reports on your behalf, as well as organise payment of outgoings such as ground rent and service charges.
We can offer our management service to new Landlords, existing Landlords and even to Landlords currently letting through another agent.
Single Point of Contact
Unlike many estate agents, we offer a single point of contact throughout your period of management. No trainees or junior staff, our property management team have years of experience and are dedicated to providing you with straight talking advice.
We only use contractors we trust. All of our nominated third party contractors must go through a strict vetting process before being allowed to carry out work on your property. Our property management team have worked in the industry for over 25 years so we know the best people for every type of maintenance requirement.
No Mark Ups
We don’t believe it’s fair for us to take a fee or kickback for arranging for works to be carried out. That’s why we are committed to providing maintenance and repair quotations without adding any additional estate agents fees or ‘marking up’ the cost of works so that we can benefit. You pay a management fee and that’s it.
Legal and Compliance Advice
We can provide advice and help to Landlords regarding legislation and ensuring legal compliance, including advice on Non Resident Landlord obligations and organising and negotiating end of tenancy dilapidation claims.
We are proud to be members of ARLA, the most recognised professional body ensuring the highest possible standards.
Ivy Gate is registered with the Property Ombudsman for Lettings, assuring that our systems and processes are of the highest possible standard.
We are registered with mydeposits, a government authorised tenancy deposit protection scheme designed to enable Landlords to comply with the law.
Communication – Your Way
Contact us 7 days a week from 8am until 8pm. Use multiple forms of contact via Skype, email, WhatsApp, text message, or a call to your dedicated point of contact, even after hours.
We’re members of the UK’s most recognised professional bodies ensuring the highest possible standards, including membership with ‘The Property Ombudsman’ for lettings. We follow their strict guidelines and code of practice.
Our team are highly skilled, experienced, and hand picked from the industry for their professionalism and attention to detail. We will make sure that we guide you through every stage of the process with courtesy and decency.
An accurate valuation is vital to ensuring your property lets for the best possible price in the shortest possible time. We will make sure that the price is right before we go to market and will provide real time feedback so that you can see and hear what potential tenants are saying about your home.
We are not just estate agents, we are marketing experts. With our premium service options our award winning photographer will make sure we present your home in the best possible way. We use 3D floorplans, video and virtual tours, premium listings and social media to maximise your exposure.
As highly experienced negotiators, we will make sure you maximise the value of your asset. We have a reputation for getting results, and we make sure we work hard for our clients to make sure that you get the best market price on the best terms.
Most estate agents use external progression teams or their junior staff to progress a let after an offer has been agreed. We don’t. With our premium service options, your personal relationship manager will progress your tenancy throughout, maximising your chances of a successful rental.