Why Sell with Ivy Gate?
of asking price achieved
average days on market until offer accepted
of properties sold
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In an industry blighted by poor service and inconsistent communication, we believe that as a seller you should be able to build a proper relationship with your estate agent. We operate differently to most agents; we assign a single point of contact to our clients so that you’re not passed around from person to person when you call. These relationship managers will know your property inside out and will therefore be better placed to deal with potential purchasers, negotiate offers and overcome objections.
An Accurate Valuation
Our relationship managers are highly experienced and only our most senior staff conduct valuations of your home. An accurate valuation is vital in securing the best possible price. We have a reputation for securing record prices for our clients, combining our expert industry knowledge and an understanding of market conditions. We won’t over value a home just to win your instruction. We will provide honest, straight talking advice on how to market your home to maximise your selling price. On average, we achieve 98.2% of the asking price on our sales.
Experts in Marketing
We’re not just estate agents, we’re marketing experts. We make sure your property stands out from the crowd, maximising your chances of achieving the best possible price.
Surprisingly, lots of agents still don’t have professional photographs or provide floorplans – do they really think that photos of a badly lit bedroom or a bathroom with the toilet seat up will create the best impression? That’s why when it comes to marketing and exposure, it’s vital that your home appears in the right places in the right way – we concentrate on the things that make a difference.
We will make sure your property stands out; professional photos, 3D floorplans, an audio or film tour and local information.
With over 50% of people now searching for properties on mobile devices, it’s important that an estate agents’ website is user friendly on devices of all sizes. Our website is fully responsive; which means that our views adapt regardless of screen size. Buyers can search for properties easily on desktop, tablet or mobile and our contact forms work seamlessly too. Your potential buyers can view properties, contact us, and even book a viewing online at the touch of a button. When you choose Ivy Gate, you’re choosing an estate agent who understands the changing nature of property search and how use of technology can simplify the process.
Award Winning Photography
By choosing our enhanced service options, you can have your property photographed by international award winner Constantine Lourdas. With 30 years’ experience in the architectural and commercial property field, we are proud to work exclusively in conjunction with Lourdas photography, offering professional and personalised presentation of our property portfolio. Practised in contemporary and conventional projects, they create interesting and dynamic images. Using advanced digital equipment, their in-house digital manipulation team can provide images in any format and size and their photographers are fully qualified members of the British Institute of Professional Photography (BIPP).
We’re open 7 days a week from 8am until 8pm. We are used to operating remotely, and can therefore operate out of hours too. Most of our clients and customers use text, WhatsApp and Skype to communicate with their relationship manager. We can provide updates in real time when most other agents are closed. Most of our viewings take place after 6pm, a time when most other estate agents are closed. Our unique business model lets us operate at times to suit our clients.
You can stay in touch at any time, 24 hours a day, with our vendor portal. Clients can log in to see the key information about their home; viewings, feedback, offers and property statistics can be viewed online with our secure login. We can also provide regular updates via this portal, so we won’t disturb you at work and you can keep up to date at your convenience.
We’re members of the UK’s most recognised professional bodies ensuring the highest possible standards. We are members of ‘The Property Ombudsman’ for sales and lettings, and follow their strict guidelines and code of practice. We are also members of ARLA (The Association of Residential Letting Agents) and are fully compliant with best practice for Landlords and tenants.
Multiple Award Winners
We have won a major national award every year since we launched in 2013. We strive to deliver excellent customer service and exceed our clients’ expectations. In December 2015, we were proud to have been awarded the coveted prize of ‘Best Customer Service’ in the UK for a small estate agent, confirming our business as an innovative market leader in customer service delivery.
Over a Hundred 5 star Reviews in 2015
We are proud of our business and of our levels of customer service. We always make sure we ask for feedback from our clients, so that we can constantly review and improve our processes. We have been delighted to receive over a hundred 5 star reviews from our clients in 2015.
Your Home – Your Choice
We understand that every seller is different. That’s why we offer three simple service options so you can choose which one is right for you. From a simple listing online for a fixed fee, to a full personal and bespoke concierge style service, we have a structure to suit you. Our three service options are Ivy Gate Lite, Ivy Gate Standard and Ivy Gate Premium. Each one offers a different level of service, giving you freedom to choose the service level which works for you.
Best UK Customer Service 2015
Voted ‘Best Estate Agent – Customer Service’ for a small agent at The Estate Agency of the Year Awards 2015.
We are members of The Property Ombudsman (TPO) for sales demonstrating our commitment to the highest professional standards.