Ivy Gate

Testimonials

Ivy Gate Estate Agents in Kingston, Thames Ditton, Surbiton, New Malden, Worcester Park, Sutton

4.9

Based on 383 reviews

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Ioanna Lougkridou

12:11 21 Feb 25

As first-time buyers, our experience with Lee was fantastic! He was consistently involved and proactive, offering guidance and making us feel supported and at ease at every stage. His dedication helped turn what is often a stressful experience into a much smoother one. On many occasions, it felt like he went above and beyond to ensure clear and timely communication between all parties, ensuring the process moved forward without a hitch.

Matt Simpson

20:58 11 Feb 25

From start to finish, the service and communication throughout the process has been excellent. Lee and the team have been great at accommodating all of our questions and requests during the viewing and tenancy signing process. Would highly recommend Ivy Gate Estate Agents to all for a stress free and supportive rental property search. Many thanks to Lee and the team!

Mike Clancy

08:56 11 Feb 25

I was looking to change my letting agent and from asking some contacts Ivy Gate came highly recommended. From day one they were excellent. My initial enquiry was quickly directed to Lee Archer the lettings specialist in their team. He is terrific to work with, has an eye for detail on property specifics, possesses excellent knowledge of the current rental market, puts together a great online listing (description, photos, floor plan etc) and runs a first class process to take enquires received through to a completed letting with high quality tenants. He delivered everything he said he would. I would use again and not hesitate to recommend to others.

Tim Prince

14:56 10 Feb 25

Matt acted for us on an apartment sale in Eastbourne, which became very protracted eventually taking over 7-months to complete for various reasons. All the way through the process Matt kept all parties up to date and chased effectively along the way. Thanks for driving the sale to completion.

OT Play

15:37 27 Jan 25

The estate agents who are not like estate agents!! Bobby went over and above on my last two house moves, treating me like a person and not a number on a spreadsheet. He is kind, methodical and a clear communicator and an asset to Ivy Gate. The rest of the team fantastic, providing equally good communication, keeping promises and setting the standards for other local agents. I will recommended Ivy Gate to anybody who is looking for a new place to call home.

Gularana Hussain

16:27 21 Jan 25

“Ivy Gate Estate Agents have been exceptional throughout our entire process of renting. Their team is professional, responsive and truly dedicated to providing an excellent service. They ensured everything went smoothly with clear communication throughout. Highly recommend!”

Graziano Malivindi

13:38 19 Jan 25

I recently bought a property via Ivy Gate. Stuart and Clare were great during that process. Excellent communication, very proactive and trustworthy.

J N

09:23 14 Jan 25

I had an absolutely fantastic experience renting my house through Ivy Gate! From start to finish, the process was seamless, and the team was incredibly professional.
A huge shoutout to Lee, who went above and beyond to make everything smooth and stress-free. Lee’s communication, attention to detail, and genuine care truly stood out, making the entire process feel effortless and reassuring.

Paul Smart

14:18 08 Jan 25

We used Ivygate to sell our property and we are very happy to recommend them. Our initial meeting was with Stuart and we had a positive impression. The advert made the house look as good as can be expected and we soon had quite a few viewings. Clare (who is engaging and provides instant initial viewing feedback) conducted most of the viewings. However most of our contact afterwards was with Stuart. We found Stuart to be excellent. He clearly has lots of experience and seems to read situations well. He's very available and you never have to wait long if you need to talk. There were bumps on the road with our sale but that wasn't down to Ivygate but a wider situation. Stuart navigates these with you so you feel like you are in good hands. When Stuart was away, Matt filled in and was fully aware of all the issues so there was no drop in service.

Rita Major

11:37 08 Jan 25

Ivygate are professional, responsive, friendly and tenacious. One of the key factors is that all of the team are mature, experienced individuals who have personal deep local knowledge about the area. The sales process was brilliant but the real challenges came when the process to exchange and complete started. The team were extremely collaborative and available, and relentlessly pushing things and taking ownership at every level within the chain. I highly recommend Ivygate, it was a pleasure to do business with them.

Susan Grout

15:33 31 Dec 24

James at Ivy Gate was very professional in the handling of my Father's house. He was very approachable. Nothing was too much trouble for him, excellent communication by 'whats app'. Thank You

Алина Зульхарнеева

22:59 21 Dec 24

I had an amazing experience with Ivy while looking for a studio flat. Lee Archer was extremely helpful and clearly explained all the steps of the process. I really appreciate his detailed replies to all of my questions, especially as an international student.

Bob De Caux

19:12 17 Dec 24

We sold our house through Ivy Gate during the summer. We needed to complete quickly and Stuart really went above and beyond to help us get the sale through. Would thoroughly recommend their services.

tracy iqbal

17:28 13 Dec 24

Ivy Gate are by far the best estate agency to work with. I honestly cannot recommend them enough.
I was lucky enough to have Matt and Clare manage my property sale and they were phenomenal. The service was incredible from start to finish.
My initial interactions were with Stuart and Clare. They proactively secured a buyer within a week, after it had been listed with another local agency previously.
Unfortunately, during very turbulent market conditions our buyer withdrew but Matt responded with sound advice, support, and reassurance.
When the house was remarketed Matt took the reigns and with Clare's initiative-taking approach obtained multiple offers within a very short period.
Matt then managed the sale, through to completion which at times was stressful, unpredictable, and fragile. Matts decisive action, clear advice and emotional support gave me confidence and security which was very much needed at the time.
If you want an agent that is high performing, proactive, responsive, open and honest that work for every penny of their fee then they are definitely worth speaking to.
I am profoundly grateful for the hard work and commitment that the team have extended, which has provided a very positive 2025 to look forward to. Thank you to all involved.

Marita Tsagkaraki

20:20 07 Dec 24

The best estate agents we've dealt with! Very professional and caring on a personal level they made the experience of buying our first home better on every level! Clare and Stuart went above and beyond to help us find what we needed and then buy it! We are very grateful and could not recommend ivy gate enough! Marita & Spyros

Ellenor Hadlow

22:45 27 Nov 24

I would like to thank Lee Archer for helping us find and move into our new flat. Lee has been so helpful and accommodating throughout the whole process, which has been extremely efficient thanks to him. We highly recommend asking for Lee to help you in your property search when using Ivy Gate.

Conor

22:02 14 Nov 24

Really grateful for Stuart, Claire, and the team being so responsive, helpful and empathetic through the process of buying our first home. Wasn't smooth sailing but wouldn't have happened at all without them

Anisha Khilji

18:27 05 Nov 24

Babak was extremely communicative which made for a smooth process from beginning to end. Very patient with me and explained everything thoroughly. No issues

alice clark

09:44 29 Oct 24

Thanks Stuart and Clare for helping us find our first home - reliable estate agent with great communication.

Francis Letschka

19:32 28 Oct 24

Excellent support from Stuart, Claire, and the team - always responsive and easy to deal with. Arranged viewings with excellent communication and priced the flat fairly to enable a quick sale.

Persistent and tenacious, I’d recommend having Stuart on your side as a seller. If you’re looking to sell a flat or house in Thames Ditton (or the wider area) look no further.

Carolyn Savage

14:11 28 Oct 24

I recently sold my maisonette with the dream team of Stuart and Clare at Ivy Gate. They were professional and friendly throughout the process, and got the sale completed, when I thought it was against the odds; due to protracted and inept processing by Solicitors. They looked after my purchaser really well and are still contacting me with queries who will surely also give a positive review.

Blessie Jao

22:24 18 Oct 24

I would like to thank James Hibbert for my first property purchase journey. He is very patient and proactive. He answers all my queries on time and made it sure that everything is communicated to both parties. He addressed my concerns promptly. I am very grateful for his hard work and dedication. Thank you so much, James! All the best!! You are highly recommended!👍 ⭐ ⭐ ⭐ ⭐⭐ thank you Ivy Gate for a job well done! More power to all of you!

Emily Wattret

09:12 07 Oct 24

Thanks to Stuart and team for helping to sell our property. We have used Ivy Gate twice now to buy and sell our maisonette and have received amazing service both times.
Would highly recommend.

Martyn Lee

12:14 02 Oct 24

What a journey over 18month to find my new home. Thanks to Clare and Stuart for their tenacity and patience! Great service by great people - Ivy Gate

Nadeem Hagog

08:25 24 Sep 24

Amazing, quick service!

Dan Hitchens

10:37 17 Sep 24

Stuart was extremely proactive in my house search and found me the perfect property.

Karen Hicks

14:56 04 Sep 24

I recently sold my flat with Stuart from Ivy Gate, after having a rather disappointing experience with another agent. Following a rather long-winded and painful sales process due to Solicitors, both Stuart and his colleague Matt were excellent in pushing this forward through to final completion, after numerous unexpected hurdles. Thank you!

Ferdi Djemal

20:02 28 Aug 24

Ivy Gate give an exceptional service
They are trust worthy, friendly, give good advice and great results.
Highly recommend

Alexandra Wilson

07:44 28 Aug 24

Brilliant at every step! Clare Penney, Babak Sianaki, and Jack Davis transformed the process of looking for a first rental in Kingston. I had spoken with several other agencies who basically warned me that it would be nearly impossible to find what I wanted. The team at Ivygate did the opposite- they had the “we will make it happen” attitude. And they did! They gave really helpful advice at each step, genuinely cared to make it a good experience, and got every detail right. The property is just what we wanted. They also have given us reassurance as they manage the property and are nearby. I highly recommend Ivygate!

Shantanu Asthana

13:31 23 Aug 24

Ivy Gate is highly professional & incredibly trustworthy. Through my experience in the last 1 month of interacting with Ivy Gate and its team of Babak, Jack & Katie, I have only high praises for this incredible group! The team is really friendly, well trained, informative and most importantly genuine. I never had a better experience with any other Estate Agency in the last 8yrs of my time in London, and I doubt if I ever will as well :)

Stephen McKenzie

16:42 20 Aug 24

If you are looking to sell your property, your first and only port of call should be Ivygate and I would like to especially highlight James Hibbert who was phenomenal. From the valuation, where James gave us a realistic valuation (rather than trying to get the deal with an overinflated figure) through to securing an offer over asking and then negotiating through to completion with a long complex chain; James was there for us every step of the way. He is a professional in every respect and I have the utmost regard for him and my full endorsement for Ivygate - thanks again!

Nick Stevens

12:02 09 Aug 24

We recently sold our house with Stuart and Lee at Ivy Gate and they were excellent, professional throughout the process, and got the sale completed. Having been let down by Dexters(who lost a sale and were dreadful throughout) they have restored our faith in estate agents!

Stephanie jones

17:24 24 Jul 24

IVY GATE Estate agents in Kingston have been amazing. Helping me every step of the way in the process of renting a new home. They’ve been professional and efficient , yet warm and friendly and have looked after me so well as it’s been a long time since I’ve had to go through this process. I’ve already recommended them to friends who are looking to rent and buy and I’m so looking forward to moving into my new place next week.

Gavin Stern

14:47 19 Jul 24

Stuart and Clare have been brilliant! They are proactive, professional, reliable and pulled out all the stops to make our move happen through some difficult circumstances along the way. We are very grateful to them for everything they have done.

Pamela Keenan

10:03 18 Jul 24

Lee has been the consummate professional in helping to find a tenant for my home. Providing me with updates & information that I needed in order to get everything in order for a tenant

Leanda Reeves

15:15 16 Jul 24

Great experience buying a property through Ivy Gate. Stuart was extremely helpful and ensured the whole process ran smoothly. Highly recommend.

Paulo Afonseca

08:11 05 Jul 24

Big Thanks to Ivy Gate to make to process smoother and faster.
Thanks to Lee to help us securing the house that we wanted and showing great professionalism.
Definitely will recommend using Ivy Gate to all my family and friends.

James H

10:09 01 Jul 24

We bought a property for rent through Lee Archer.
He was very helpful and very approachable, and through him we now have two lovely tenants.
We would definitely recommend Lee and Ivygate.

Fabricia Afonseca

14:53 28 Jun 24

Lee Ivygate, thank you for everything you did.

Susan Rennie

12:24 27 Jun 24

I have had fantastic support from Ivygate after a burglary. I mention Jack in particular who was round straight away and offered help. However the whole team seems to work really well together and any problems are swiftly resolved. I feel very fortunate to be renting with this agency!

Scarlett Spear

10:13 25 Jun 24

Great service, Lee Archer has been very helpful.

Ella H

16:45 19 Jun 24

We had an excellent experience working with the Ivy Gate team on securing a rental property. Lee was very friendly and responsive to any queries we had. We would happily work with them again in the future and warmly recommend. Since bringing our tenancy to an end, we have once again been very satisfied with the service provided by Ivy Gate, especially from Katie.

Rachel Pugh

10:30 12 Jun 24

Lee at Ivy Gate Property LTD went above and beyond to help my partner and me secure the perfect property. From day one, he was attentive, professional, and dedicated to understanding our needs. Lee's knowledge and commitment made the entire process smooth and stress-free. We are very excited to move and settle into our new home, thanks to his exceptional service. Highly recommend!

Christopher Staerck

07:42 05 Jun 24

Ivy Gate were, once again, simply outstanding in everything they did. They sold our house for us at the price we wanted and we ended up buying our new house through them. A big thank you to James, who really put the effort in to get to know us, guided us with real insight of value to help us make the right decisions. All through the process Ivy Gate went the extra mile to keep the chain moving along. Even when it got a bit tight they were there for us. On the day of the move, Matt came over with the keys and the alarm was beeping loudly (low battery). Matt phoned the company and didn't finish the job until the thing was off - he even told the company he'd pay the call out if an engineer was needed as he was not going to leave us with this - talk about putting your customer first and living that ethos! You delivered faultlessly guys and we cannot thank you enough!

Henry Cope

09:40 03 Jun 24

Kaylon Vickers

09:03 31 May 24

I just moved into a new flat through Ivy Gates and couldn't speak more highly of them. Lee and the team were very quick to respond, offer assistance and get me in within my preferred time line. Plus, the place was newly redone with cosmetic changes and new appliances being installed. Fantastic team all around

Cristian Serafim

17:03 30 May 24

I cannot recommend Ivy Gate highly enough for their professionalism and excellent service especially Bobby who went above and beyond to help us secure the property. Thank you so much! 🙏

Warren Clarke

16:35 20 May 24

I would highly recommend Ivy Gate to anyone looking for a property management company.
As a home owner / landlord letting out my property, Ivy Gate provided an above and beyond professional service managing the rental of the property, including the vetting of any potential tenants.
Property inspection reports, including photographs, were recieved every 3 months, giving me peace of mind that the property was being maintained to a standard by the occupying tenants.
Monthly statements were always promptly received, including any maintenance work carried at the property (these were always communicated and pre-approved).
If you are looking for a professional property management company, then look no further - Ivy Gate are the people you have been looking for.
A big shout out to Jack, Jamie and Katie for all you have done for me over the last few years. It's been an absolute please.

Darryl

15:06 20 May 24

A very efficient and professional approach throughout from Lee, all calls and emails responded to promptly. Would definitely recommend

Emma Watkins

07:24 14 May 24

I cannot recommend Ivy Gate highly enough for their exceptional service. Through the entire process, they demonstrated a deep understanding of our needs and concerns. Stuart consistently went above and beyond to ensure everything went smoothly. His professionalism, attention to detail and proactive approach in handling any issues that arose were truly impressive. Ivy Gate are an estate agent who deliver outstanding results and really care about their clients.

Adam Mayall

22:39 13 May 24

Satisfied buyer of house that was marketed by Ivy Gate. James was quick to facilate our initial viewing and provide a prompt response to all our queries. It was all nice to be greeted with a bottle of bubbly on completion day :)

Shailla Chughtai

10:06 07 May 24

A huge shout out to the Ivy Gates team, especially Bobby, for helping me look for a rental place. I moved in and settled into a lovely flat within a month, from start to finish. They are very efficient in arranging every document, making sure the transition journey is smooth, warm, friendly, and hassle-free. I would recommend them at any time. Thank you. Shailla

Robert Drysdale

12:21 04 May 24

Another great experience with Lee, Jack and the team at Ivy Gate who completed a seamless sale of my flat. Streamlined process and great communication. A truly professional service that we’d recommend to all.
Nisha & Rob

jumi ohio

18:43 03 May 24

A company willing to go over and beyond to ensure your needs are met. Excellent customer service! Highly recommended! Special shout out to Bobby in the Lettings Team!

Victoria Anda

10:19 01 May 24

Just purchased my first flat through Ivy Gate! I highly Recommend to anyone looking to buy, many thanks specially Lee Archer from Ivy who was the agent for the property .

Tammy Wilford

18:41 25 Apr 24

Rented for 2 years through this agency. As a tenant I have never worked with a better agency that made renting a pleasure. Quick turnaround time, open communication and sorting things as soon as possible.

Kate Burnett

08:17 09 Apr 24

Stuart and his team have just helped us sell our home and purchase a new home. This is the second time we have used ivy gate as we purchased our house from them 3 years ago. They have been incredible from start to finish, from the moment Stuart came to the house to do a valuation he had a friendly and warm demeanor, he gave us a realistic but very good price but not over valuing the property as many estate agents do just to win your business. We got more than we had hoped for the sale of our house which we are thrilled about. Through out the process he was continuously checking in and moving things along which meant things moved very quickly! From putting our house on the market to getting the keys to our new house it’s been less than 3 months! I think much of that is thanks to Stuart and his teams perseverance. Huge thank you!

Chidimma Akwuobi

12:20 01 Apr 24

Excellent stylist

Sam Morgan

17:09 30 Mar 24

Couldn't speak more highly of ivy gate. They marketed our flat very well, found a buyer quickly (Clare was lovely and really took the time to get to know the specifics of our property)

After that the hard work started! Our solicitors where dreadful (do not use muve) and ivy gate really worked hard to keep everything together over the 6 months it took for everything to go through.

They fully went above and beyond and got us a great price on our house.

Would highly recommend, thanks for your hard work guys!

William

23:37 27 Mar 24

Great people

Stanislav Kulpanovich

22:38 20 Mar 24

Very thankful to Ivy Gate and Stuart in helping me selling my property. Not only they handled the viewings, but also helped with everything needed throughout the process, including Land Registry checks, great solicitor contacts and so on. Most importantly, Stuart was very approachable and we were in a constant contact over the phone and email. I would definitely recommend Ivy Gate.

Ross Keeble

18:45 15 Mar 24

I had a brilliant experience with IvyGate. Stuart and Clare were very personal, professional and proactive, drumming up interest where the previous estate agent I was with failed to do so to help with the sale of my flat. Highly recommended!

Sohaib Furqan

12:22 14 Mar 24

I had the experience of working with Bobby for a rental. He went out of the way several times to do everything in his power to help me secure the property. I highly recommend Bobby and Ivy Gate to anyone looking for a seamless renting process. All you need to do is be honest, and the experts at Ivy Gate will take care of the rest!

Jarryd Somerset

08:57 09 Mar 24

Stuart and team were highly attentive throughout the process of our purchase and helped us get over the line with a tight deadline at the end. We will certainly look to use the team for our next sale/purchase.

Cameron Brereton-Stiles

11:45 26 Feb 24

Stuart and Clare were super helpful and professional throughout our property search and eventual completion. Always available to offer an update and provide supporting information.

jodie king

14:49 16 Feb 24

Lee and Ellie were both a great help in providing me information about renting my property. Lee has been very informative throughout the process, and my property is now being fully managed by Ivy Gate. Overall, smooth process and I am pleased with the service, would recommend! :) Thank you.

Shahbanu Aslam

17:04 07 Feb 24

Thank you so much Katie! John was great! Just like everyone else at Ivy Gate! They always look after us so diligently and warmly, and it's hugely appreciated!

Daniel Mackie

09:08 27 Jan 24

We rented through Ivy Gate for two years and it was flawless. If we weren’t leaving London, we wouldn’t consider any other agency again.

Radomír Sroka

23:26 23 Jan 24

Fast and very helpful service. Thank you 👍

Jim Medway

11:23 11 Dec 23

Ivygate managed my property's rental and tenancy efficiently and professionally, without problem or fault. They recently sold the property for me, which was straightforward and brilliantly managed. Always helpful, patient and responsive - Thanks team!

Ricky Lee

20:19 09 Dec 23

What a breath of fresh air this outfit is compared to the previous agents we used. They are professional, efficient, no nonsense, have a transparent fee structure, willing to help and give good advice throughout the letting out process. We were recommended by a previous investor of this firm and they did not disappoint. Bobby and his team Jack and Ellie were brilliant from day dot. If you have not heard or dealt with them previously please give them a try, hopefully you will share the same positive experience as we do. Thank you Ivy Gate and hope we will do many more businesses going forward.

Yogalates London

21:42 06 Dec 23

I cannot recommend this estate agent highly enough. They've completely transformed what I expected from dealing with an estate agent with my first property purchase! The staff have been nothing but friendly, caring and amenable, helping me with every question I had, and chasing those slowing the process down when things weren't progressing quickly enough. It felt like I'd struck up a friendship with James by the time I completed!

Helen O'Connell

22:43 02 Dec 23

Would highly recommend Ivygate for anyone considering renting or selling their property. The team at Ivygate made the whole process of rental & more recently sale completely stress free. Their communication was excellent throughout and we felt in very safe hands.

Sophie Skittles

20:05 30 Nov 23

Stuart and Clare have been amazing in getting my flat marketed and sold. The whole experience has been painless and they've always been available for hand-holding when I needed it, and helping push things through when we were up against a very tight deadline. Highly recommend!

N B

14:20 28 Nov 23

Lee worked hard and highly professionally, so that the parties would achieve the agreement. Thank you!

N Walker

16:24 22 Nov 23

Matt helped us with the sale of our mother's house. Despite tough market conditions, we were able to sell the property at a price we were happy with. It goes without saying that Matt is a talented agent who knows his local market intimately. He is responsive, communicates clearly and is always able to offer sound strategic advice. He went above and beyond helping with the logistical challenges of completion and house clearing. He was always on our side. If I ever buy/sell a house in the area again he will be my agent of choice. Great job.

Alexandre Spicacci

17:33 21 Nov 23

Ivygate has truly set itself apart in the real estate industry, and my experience with them has been nothing short of exceptional. Lee, the agent assigned to assist us, deserves more than the standard 5 stars – he has earned a solid 6 stars for his outstanding care and attention to our needs.

In a market where many agencies seem to prioritise the interests of landlords, Ivygate stands out as a beacon for tenants and buyers. Lee went above and beyond to ensure our renting experience was smooth, stress-free, and tailored to our specific requirements.

His dedication to customer service, responsiveness, and genuine care for our well-being throughout the process made a lasting impression. It's rare to encounter an agent who is genuinely focused on the client's needs, and Lee's commitment to providing a positive experience speaks volumes about Ivygate's commitment to client satisfaction.

I wholeheartedly recommend Ivygate, and especially Lee, for an exceptional and customer-centric experience.

Harriet Purvis

21:33 20 Nov 23

We recently rented a property through Ivy Gate. We have found them to be very professional and the moving in process was seamless. The property was very clean and everything was in working order. The team have been very responsive and helpful.

Sangseok Lee

11:22 13 Nov 23

I recently had the pleasure of working with Elli for renting a property. From the outset, she was incredibly attentive and truly took the time to understand my unique situation. This agent demonstrated exceptional knowledge of the real estate market, providing valuable insights and advice. What really stood out was her ability to respond quickly and efficiently to any queries I had, making the entire process smooth and stress-free. I highly recommend Ivy Gate to anyone looking for a skilled and empathetic real estate professional.

Hesham A

14:44 07 Nov 23

Buyer. Matt and Ellie were amazing through out the whole process. Genuinely caring and very professional.

Smitha Kusumakar

18:43 04 Nov 23

Matt at Ivy Gate has been amazing, helping us with the sale of our property and really going above and beyond to ensure all parties were satisfied throughout the process. He is very experienced and therefore could advise us whenever we were unsure of anything. Matt is extremely professional, personable and facilitates transparent communication between buyer, seller and solicitors. Would highly recommend.

Beverley Webb

15:54 04 Nov 23

Selling my home was very stressful however, James Hibbert, was always available to calm me down and reassure that all was well & proceeding nicely! I highly recommend using the Ivy Gare team - each & every department were professional and prompt to answer any & all questions, no matter how daft! 5 Stars ⭐️ all the way.

Pamela Deakin

10:53 03 Nov 23

Ivy Gate sold our 4 bedroom property in Thames Ditton within 2 weeks. I found them very easy to deal with, when we called the office they responded quickly. They also provided honest feedback and also understood the property market really well. The whole process was managed by them from the viewings to actually handing over the keys and they provided us meter readings as we had moved prior to the final completion date. In all very helpful and committed to selling our house, I would recommend them to sell your property.

Weam Mazen

09:35 20 Oct 23

I recently had the pleasure of working with Ivy Gate, and I must say that it was an outstanding experience, thanks in no small part to Bobby. His in-depth understanding of our housing needs and preferences truly set the stage for a successful experience.

What made this experience truly exceptional was how smooth and efficient it was. Bobby's availability and responsiveness were second to none, ensuring that our questions and concerns were addressed promptly, reducing the stress associated with the journey.

Ivy Gate's professionalism in handling paperwork and documentation are truly commendable with a personalized approach that made us feel like a valued client at every step of the process.

In conclusion, my experience with Ivy Gate, and particularly with Bobby, was exceptional. I highly recommend their services to anyone seeking top-notch support and a hassle-free letting process.

Veronique Enright

10:34 18 Oct 23

An exceptional service from Ivy Gate Estate Agents!

I have been a tenant in a property managed by Ivy Gate for the last 5 years. During that time, Jack Davis and the team, namely Katie, have been looking after the property. They consistently provide a 5-Star service, answer all queries immediately and effectively liaise with our landlord.
They always go above and beyond expectations.

I would not hesitate to recommend Ivy Gate to prospective Landlords and Tenants.

Sunaina Shori

06:34 11 Oct 23

India Goode

08:30 10 Oct 23

We had a great experience with Ivy Gate. Big thank you to Clare who was excellent and happy to show us several properties until we found our future home. She gave us great advice and was kind and professional. Stuart was extremely diligent and helpful in progressing and finalising the sale - thank you!

suhciel

17:07 09 Oct 23

Huge thanks to James Hibbert (Ivy Gate) for his help and support in finding a buyer for our flat and for his professional supervision of the sale process.
We had a very positive experience with Ivy Gates. They are very helpful and straight to the point which helps to know what to expect from the process of sale. What we liked especially about them is the honest approach - it does not happen often in that industry.
We highly recommend Ivy Gate if you are looking for an honest and professional agent to help you with your property sale.

Matilda Morgan

16:03 09 Oct 23

I’ve had to move a lot in my time and IvyGate have far and beyond been the best agents I’ve ever dealt with. The team are so friendly, Jack and Katie particularly always make me feel like a human being and not just another tenant. They are quick to resolve any issues and I genuinely feel so lucky to have them as our letting agents. For any tenants out there I’d highly recommend them. And although I can’t speak much to it as I am a tenant, my landlord and his family who own multiple properties between them seem really happy with the team too. If you want to rent a home, not just a house, these are the agents to go with. Thank you all at IvyGate for the amazing work you do and for being so lovely!

Rob Reid

13:52 09 Oct 23

We had an excellent experience with Ivy Gate, specifically with Lee on a lettings property. Lee was very responsive, efficient and clear which allowed us to progress with securing the property very quickly. Would highly recommend to both those searching for a property and those looking to let/sell as well.

Walmsley Taylor

08:29 06 Oct 23

Ivy Gate and Lee were very helpful as checks happened very quickly and I was in my new flat within a week.

Alessandro Pinelli

18:33 05 Oct 23

Dealing with Stuart and the team at Ivy Gate was a real pleasure.
They are very knowledgeable about the Thames Ditton market and they have offered a remarkable level of support throughout our buy process. Ultimately, I believe this made the difference throughout the process and eventually led us to our new home.

Rebecca Park

15:17 29 Sep 23

Throughout the entire purchase process Stuart has been extremely helpful, friendly and always on the end of the phone / email to answer queries or help the process keep ticking along. His local knowledge and enthusiasm has proven to be invaluable in getting us our beautiful new home. Thank you!! R&R

J G

10:04 27 Sep 23

Ivy Gate has been a reliable and professional rent agency to work with. Their team's professionalism and transparency in fees have made my renting experience enjoyable.I would like to thank you to Ellie and Bobby, who have consistently gone above and beyond to assist me with any inquiries or concerns I've had. Their dedication and exceptional service have made my time as a tenant with Ivy Gate a positive one. I recommend Ivy Gate to anyone in search of a reliable and customer-focused rent agency.

Joanne Lake

09:54 27 Sep 23

We needed to rent a property short term as our house was flooded. (6 months or so) Lee at Ivygate helped smooth the process for us to make this happen and reassure the landlord that we would be good tenants. Everything fell into place perfectly.

Rayan Kaden

20:08 26 Sep 23

We found Ivy Gate to be a professional estate agents by managing the Let of a property to ourselves by making sure legal and referencing procedures were carried out in a timely manner for us to be able to move in on the scheduled date. Highly recommended.

Christina Bolitho

19:18 26 Sep 23

Ivy Gate is a highly respected estate agent in Thames Ditton. Their expertise in the housing market, knowledge of the area, enthusiasm and drive is what I needed to get a purchase and sale across the finishing line. Stuart’s professionalism under pressure is admirable. Always two steps ahead. Communication was excellent. Reliable, informative and trustworthy. We’re moving - Thank you, Ivy Gate 🥂🍾

Rachel Diplock

09:58 26 Sep 23

Wonderful service. Stuart is professional and is genuinely a nice person with many years of experience. He really worked hard to get us people through the door and Claire also! We had several offers and we were pleased with the amount of viewings they secured for us in a short space of time. I would definitely use Ivy Gate again and would highly recommend them.

Dan Crispin

15:02 15 Sep 23

Ivygate were fantastic both times we have worked with them. I'd highly recommend Stuart and his team. On our house purchase a few years ago, Stuart worked hard up the chain to ensure the deals got done. More recently, Claire and Stuart were both brilliant on our sale, getting a huge amount of prospective buyers through in a short space of time and getting us a price that we were very happy with. Stuart knows the Thames Ditton market really well and has been a great source of information and guidance. Having a group WhatsApp was a big help too and he was always very responsive, even outside of business hours.

Ivan Marx

08:10 12 Sep 23

We can highly recommend Ivy Gate. We had a complex sale, but James was always helpful, responsive and fully transparent throughout the process.

soraya amini

13:19 06 Sep 23

I would like to thank the Ivy Gate team especially Babak for helping me in finding my next home. their communication and interaction level was a head and shoulder above any other agent I have dealt with before. they've been a pleasure to deal with and I'll certainly be recommending them as my preferred agents. Thank you

George Elson

20:18 05 Sep 23

Having had the property on with a local agent for 6 weeks without significant internet, I agreed to switch to Ivy Gate. Lee was quick, clear and concise, managing to get the property let within 3 weeks. I will be using Ivy gate for all future letting. Highly recommend their service.

Salma Idarousse

23:15 23 Aug 23

I’m incredibly pleased with Ivygate service I received from Lee. from the start to finish. It was an absolute pleasure from our initial conversation and through the whole process, Lee was professional and highly knowledgeable about the service he provided me.
I felt like I was treated as an individual; and Lee came through with commitment to excellence at each step of the whole process.
Lee went out his way to ensure every detail was taken care of from arranging meetings with the landlord and making things are done in the correct order.

Over all, I’m pleased with the service I received from Lee. I’d highly recommend Ivygate.

Sean Westwood

22:12 18 Aug 23

Ivy Gate are hands down the best property agents we have ever dealt with. We rented a property in New Malden through them for four years and the whole experience was perfect in every way; from the initial leasing, rolling over the lease, the promptest attention to any issues that needed resolving and then finally closing things out. Just the most perfect experience throughout - which is so rare when you are renting property.

Thank you to Jack especially and the team for being so amazing. Having seen their promptness, compassion and attention to detail, I would certainly have no hesitation in recommending the Ivy Gate team to anyone who was looking to rent out or sell their property.

Aaron Yap

20:00 16 Aug 23

We had a fantastic experience with leasing through Ivy Gate. Very professional and helpful. They have a very personal service with a special mention to Ellie. Thank you for all your help.

Drilona Vrp

16:36 15 Aug 23

Ivy Gate is fantastic! Ellie, their agent, was incredibly helpful and attentive. Highly recommend!

Julie Cutler

12:37 11 Aug 23

I lost my mother to cancer and had to sell her home. Ivygate were understanding and professional throughout what was a difficult time. I felt able to contact James at any time and my emails were answered quickly. The house sale was quick and the service excellent. I would highly recommend Ivygate. I felt I was looked after through the process as I'd never sold a house before. Thanks Ivygate.

Michael Sinclair

09:06 01 Aug 23

I was very pleased with all the support and help received. The professional manner and quick response time to any queries. I have no qualms in recommending the team at Ivy Gate to prospective clients.

Alfred Thumser

06:36 20 Jul 23

I got excellent advice before letting my flat and a suitable renter was found in double-quick time, much faster than I had expected. Highly recommend using IvyGate Lettings

Shauna Camp

19:26 19 Jul 23

Fantastic agents. Especially Katie Thompson! She was just amazing. Always on the other end of the phone when needed. Thanks for everything Katie.

S Vicki

21:55 18 Jul 23

We are just a tenant renting a house but we really want to say thank you to Ivy Gate. Ivy Gate is the best agency that we have dealt with so far. Special thanks to Katie and Jack from Property Management and Ellie from the Leasing Team who helped us all along. The leasing process is so smooth and easy. And they always answer all our questions so promptly that we do not have to worry about anything. They really go beyond our expectations. Thank you very much. :)

Rebecca R

10:29 18 Jul 23

I have used Ivy Gate multiple times for renting our properties and will not be going anywhere else! They are efficient, professional and support you every step of the way making the whole process smooth and easy. From the very start they are informative. I highly recommend Ivy Gate and a very special thanks to Katie who went over and above. Thank you all for all your help!

Robert Payne

10:05 07 Jul 23

We have just rented out a property for the first time and used Ivy Gate to handle the advertising, shortlist prospective tenants, negotiate the rent, obtain references and get the contract and other documentation in place. Lee did an amazing job of helping us through the process, supporting us at every stage and always being on hand to answer questions and look after our best interests. Highly recommended.

Leon C

13:42 20 Jun 23

I let our house with Ivy Gate whilst living abroad. We decided to sell and have just completed on the sale through them. Both the lettings and sales services were excellent, with great communication, advice and attention to detail. I can heartily recommend!

Xiao Xiao

11:50 09 Jun 23

We just exchanged a house sold by Ivy Gate. James was very helpful along the way and made the process easy and straightforward. The communication was very efficient. James kept track of our process in a timely manner, and pushed the deal forward, such that we are able to complete the deal in a relatively short amount of time. I am very happy about their professional service!

Rodney Parker

00:28 28 May 23

As a long term landlord we have been very fortunate that Ivy Gate have been our agents. They have done a great job of looking after both us and our tenants.
Ivy Gate have always dealt with any issues that either we or our tenants have experienced quickly, efficiently and whilst displaying the highest professionalism.
Ivy Gate have been by far the best estate agents we have ever had. We thoroughly recommend them.

George Quixley

13:57 24 Apr 23

The process with Ivy Gate was smooth and reliable. Every query we had was answered quickly and any problem we had was resolved. Ellie Grafton was exceptional with helping us through the renting process and outlining all the information we needed in our new home. Overall 10/10 for Ivygate!

Dilukshi Madunika

19:12 21 Apr 23

This is our first rent in United Kingdom.We have just bought a flat with Ellie from Ivy Gate. She was very friendly. When we found a property that we liked she supported us during the process at all times. If we had issues or questions we could easily email or phone her and she would get in touch promptly. Thank you Ellie for such an excellent service.

MrManofpower

06:40 14 Apr 23

Just sold through Ivygate. They are great, well worth the money making a stressful process much more bearable. Stuart and the team did what they promised; great photos and marketing materials; lots of viewers through the door quickly and everyone was super responsive and generally nice people to deal with. We didn't have it easy with the market and usual house type issues, so very grateful for all of the calm and professional advice.

Sanj Surati

18:12 17 Feb 23

I don't write that many Google Reviews but wanted to do one for this fine team. Our property was on the market with another agent for over 2 years and that agency did a bad job (I won't mention their name). We moved with Ivy Gate who managed to sell our property in 4 weeks. Stuart, Lee and Clare are great to work with as they are personable, experienced and very professional. We would not of sold our property if it was not for their hard work. I highly recommend you working with them if you are considering it. They deserve a full 5 stars for sure!

Kayleigh Gregory

13:28 02 Jan 23

We have just exchanged on our property which we sold through Ivy Gate and they have been beyond excellent. From the moment it went on the market, James was very communicative about the viewings and feedback and once we had accepted an offer, he did everything possible to make the process as quick and smooth as possible. Prior to selling our property, Ivy Gate also acted as our letting agents. Matt and the team were always on hand and responded quickly to any questions or issues we had, and their network of trades people were always excellent and very reasonably priced when we needed things doing. You won’t find an estate or letting agent better than Ivy Gate!

Holly Cullen

13:04 21 Nov 22

We have just exchanged on our new house which has been sold by Ivy Gate. We have been so impressed with the service. Right from our first viewing Clare and Stuart have been easy and straightforward to deal with. They both have excellent local knowledge and a fair and sensible approach to negotiations. Stuart really helped keep communication going through the chain and pushed the deal forward. If we are ever to sell, we would definitely use Ivy Gate!

Andrew Heyworth

20:37 25 Sep 22

Ivygate have looked after our property for the last 8 years, managing the rental and recently selling it. The service has been consistently excellent: clear communication, quick and professional responses and advice (including to changes in gov legislation), and a problem-solving and customer service mindset. They respect both tenant and landlord and have a good network of tradespeople to fix problems that arise, including on occasion and in emergencies, out of hours or on bank holidays. We truly appreciate the complete package that Ivygate offers that has given us peace of mind and ensured that our property has remained in excellent condition. We recommend them wholeheartedly.

Jonathan Quinn

12:16 10 Sep 22

We just bought a property with Ivy Gate and were very happy and impressed with their service and level of professionalism. They helped us along the way, made the process very efficient and smooth and went above and beyond to help with any issues. Shout out to Matt who really helped us out late in the evening when we really needed some help. The whole team are great and even offered a lovely welcome to our new home package which was appreciated. Would definitely use again.

Coco Ravan

08:25 13 Jun 22

I just bought my first ever property from Ivy Gate and could not be more impressed with the service they provided. Lee was excellent at showing me the flat whenever I asked and was always quick to reply to emails. As the process moved along, Stuart became my main point of contact and provided excellent support - he was always quick to reply to emails and explained each step of the process as we went along. Couldn't recommend Ivy Gate enough!

More reviews

Welcome to Ivy Gate Estate Agents

Testimonials

Meet the team

Matt Martin

Stuart Ripley

Jack Davis

Babak Sianaki

Clare Penney

James Hibbert

Lee Archer

Ellie Grafton

Katie Thompson

Zoe Martin

Ted

Chris Fisher

Leon Tutssel

Fulham Performance

Kellie Spicknell

ivy_gate

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